Residence Hall Assistant

Bennett College; Greensboro (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Bennett College in Greensboro, NC seeks a part-time Residence Hall Assistant (RHA) to support daily operations of the residence halls under federal work study. The role staffs the front desk, assists residents and guests, and helps maintain a welcoming, secure community.

Shifts include evenings and weekends; compensation is hourly based on federal work study guidelines. Join a team focused on service, professionalism, and inclusivity.

Qualifications

• Must be a current student enrolled in the federal work study program and in good academic standing.
• Dependable, punctual, and able to commit to scheduled shifts (evenings and weekends required).
• Strong interpersonal, communication, and customer service skills.
• Ability to work independently as well as collaboratively in a team environment.
• Demonstrated professionalism, respect for confidentiality, and commitment to fostering an inclusive community.

Responsibilities

• Staff the front desk during scheduled shifts, including evenings and weekends.
• Greet residents and guests, answer questions, and provide excellent customer service.
• Monitor building access and ensure adherence to residence hall security protocols.
• Assist residence hall staff with programs, events, and community-building initiatives.
• Report maintenance needs, safety issues, and policy concerns to professional staff promptly.
• Maintain confidentiality and uphold campus housing policies.
• Perform additional duties as assigned by residence life staff.

Skills

Interpersonal skills

Communication skills

Customer service

Teamwork

Professionalism

Confidentiality

Inclusivity

Education

Federal Work Study eligibility

Job description

The Residence Hall Assistant (RHA) is a federal work study student position designed to support the day-to-day operations of the residence halls. RHAs staff the front desk, assist residents and guests, and provide customer service while helping maintain a safe, welcoming, and inclusive residential community.

KEY RESPONSIBILITIES

• Staff the front desk during scheduled shifts, including evenings and weekends.
• Greet residents and guests, answer questions, and provide excellent customer service.
• Monitor building access and ensure adherence to residence hall security protocols.
• Assist residence hall staff with programs, events, and community-building initiatives.
• Report maintenance needs, safety issues, and policy concerns to professional staff promptly.
• Maintain confidentiality and uphold campus housing policies.
• Perform additional duties as assigned by residence life staff.

QUALIFICATIONS

• Must be a current student enrolled in the federal work study program and in good academic standing.
• Dependable, punctual, and able to commit to scheduled shifts (evenings and weekends required).
• Strong interpersonal, communication, and customer service skills.
• Ability to work independently as well as collaboratively in a team environment.
• Demonstrated professionalism, respect for confidentiality, and commitment to fostering an inclusive community.

WORK SCHEDULE

• Shifts vary based on residence hall needs; evening and weekend availability is required.
• Hours are contingent upon federal work study award allocation and student class schedule.

COMPENSATION

Hourly rate based on federal work study guidelines.