SUMMARY
JOB DESCRIPTION
This is a live-in, professional position responsible for developingand managing the operations, programs, and services of an assignedarea of residence halls. Responsible for providing comprehensiveleadership and management, assisting students in total development,and selecting, supervising, and evaluating assigned employees.Responsible for adjudicating the student conduct process inassigned area. Works under limited supervision, with moderatelatitude for the use of initiative and independent judgment.Reports to the Assistant Director of Residence Life.
QUALIFICATIONS
Bachelor’s degree is required.
Two years of related experience is required. Experience living andworking in a residence hall or similar group living environment isrequired. Residence hall staff experience is preferred. Previoussupervisory and/or student leadership advising experience ispreferred.
ESSENTIAL JOB FUNCTIONS
- Manages and oversees the daily operations, programs, andservices of assigned residence halls.
- Creates, develops, and maintains outreach and developmentopportunities and programs that foster personal wellness andcommunity development.
- Monitors programming and assesses effectiveness, providingfeedback to assigned employees.
- Assists students and staff in personal and professionaldevelopment through formal and informal training and encouragingcommittee involvement, association memberships, and conferenceattendance.
- Recruits, trains, supervises, and evaluates residence hallstaff, to include planning and participating in development ofstudent workers.
- Completes and maintains administrative tasks such as hallfiles, hall records, work order requests, key requests, damagereports, room inventories, fire alarm reports, incident reports,housing cards, and hall occupancy reports.
- Works closely with departmental maintenance and custodial staffto ensure a well-maintained living environment.
- Manages budget for functional area within the department.Prepares, analyzes, reconciles, and maintains various reports andrecords.
- Prepares paperwork and facilitates student conducthearings.
- Adjudicates and counsels students on residence hall policyviolations.
- Monitors and maintains security procedures for the residencehalls.
NON-ESSENTIAL JOB FUNCTIONS
- Responds and communicates effectively and immediately toemergency and/or life-threatening situations.
- Serves as liaison between hall staff and other universitydepartments.
- Participates in residence hall, residence director, residencelife, and university committees.
- Participates in recruiting, hiring, and training professionaland paraprofessional staff members.
- Performs administrative and clerical duties as needed.
- Performs other related duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills, andabilities or be able to explain and demonstrate that the individualcan perform the essential functions of the job, with or withoutreasonable accommodation.
- Knowledge of, or the ability to learn, departmental anduniversity policies and procedures.
- Knowledge of student development theory, techniques, andresearch associated with ensuring the success of diverse studentpopulations.
- Skill in the use of standard office equipment andsoftware.
- Ability to communicate effectively in both oral and writtenform.
- Ability to exercise sound judgment in making decisions.
- Ability to diffuse and respond effectively to situationsinvolving intense pressures and/or unpredictable persons.
- Ability to react quickly and calmly in emergencysituations.
- Ability to provide support for student development with ademonstrable concern for students.
- Ability to engage students and to create and enhance theirconnection to the institution and each other.
- Ability to establish and maintain a good rapport withuniversity faculty and staff, students, and the generalpublic.
- Ability to manage a budget and work within the constraints ofthat budget.
- Ability to accurately prepare and maintain records, files, andreports.
- Ability to train and supervise others.
- Ability to live and work on campus in order to respond to theneeds of the department 24 hours per day.
- Ability to observe and detect unusual occurrences and policyviolations.
- Physical ability to detect smoke and other odors indicative ofhall violations and hazardous situations.
- Physical ability to climb stairs in order to reach the topfloor of a residence hall in an emergency situation withoutassistance.
SPECIAL CONDITIONS OF EMPLOYMENT
Safety Statement
Stephen F. Austin State University recognizes the potential foraccidents in performing job-related tasks. SFA promotes a safeworking environment. Employees will be responsible for completingassigned tasks safely and efficiently. Employee evaluations willinclude safe job performance.
This is a security-sensitive position subject to criminal recordcheck.
This is an IT-sensitive position subject to Computer and NetworkSecurity policy.