Resettlement Navigator

Ascentria Care Alliance; Concord (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible assignment-based roles

Immediate community impact

Collaborative & supportive team

Job summary

Ascentria Care Alliance is seeking Assignment-Based Resettlement Navigators to support the Services for New Americans program during periods of increased community need. The role focuses on connecting refugees and New Americans to essential resources and aiding their integration into new communities.

Responsibilities include housing, benefits, healthcare, employment support, and coordination with partners. This is a flexible, mission-driven position with potential growth opportunities and local

Qualifications

• High School diploma or higher required.
• Associates degree or higher preferred.
• Driver's license required.

Responsibilities

• Assist individuals and families with housing, benefits, healthcare, employment, and community services.
• Support pre-arrival and arrival coordination, including apartment setup and airport pickups.
• Help clients navigate cultural adjustment and access community resources.
• Coordinate referrals and collaborate with community agencies and partners.
• Maintain documentation, case notes, and client records.
• Support housing, mental health, employment, elder care, or school support.

Skills

Communication skills

Relationship-building

Adaptability

Compassion

Diversity engagement

Education

High School diploma or higher

Associates degree preferred

Job description

Make an Immediate Impact in the Lives of Refugees & New Americans

At Ascentria Care Alliance, we have been helping underserved communities thrive for more than 150 years. As one of the largest human services nonprofits in New England, we are committed to helping individuals and families overcome challenges, build stability, and create brighter futures.

We are currently hiring Assignment-Based Resettlement Navigators to support our Services for New Americans program during periods of increased community need, program growth, and special initiatives. These flexible opportunities are designed to provide meaningful support to refugee and immigrant families as they transition into life within their new communities.

About the Role

Resettlement Navigators serve as a central point of support for refugees and New Americans during their resettlement journey. Assignment-based team members help connect individuals and families to critical community resources while supporting successful integration and self-sufficiency.

In this role, you may:

• Assist individuals and families with housing, benefits, healthcare, employment, and community services
• Support pre-arrival and arrival coordination, including apartment setup and airport pickups
• Help clients navigate cultural adjustment and access community resources
• Coordinate referrals and collaborate with community agencies and partners
• Maintain documentation, case notes, and client records
• Support specialized service areas such as housing, mental health, employment, elder care, or school support

Why Join Us?

• Flexible Assignment-Based Opportunities
• Mission-Driven Work That Matters
• Immediate Community Impact
• Collaborative & Supportive Team Environment
• Opportunity to Build Human Services Experience
• Potential Pathways to Future Opportunities

What We’re Looking For

• Passion for helping others and strengthening communities
• Strong communication and relationship-building skills
• Ability to thrive in fast-paced, people-centered environments
• Creativity, adaptability, and compassion
• Comfort working with diverse populations and community partners

Bilingual candidates and individuals with lived experience similar to the populations we serve are strongly encouraged to apply, particularly those who speak Swahili, Kinyarwanda, or other community languages.

This position is based in Concord, NH and requires local travel within the community.

Transform lives and communities with Ascentria Care Alliance.

Qualifications

Education

Required

High School or better.

Preferred

Associates or better.

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.