Resettlement Coordinator (PIR Program)- 2025889

World Relief; Durham (NC); Hybrid; USD 32,000 - 42,000; Part time

Benefits offered by this job

Competitive benefits package

Employee discount program

Hybrid role up to 30% remote

Job summary

World Relief seeks a Resettlement Coordinator to provide case management services for newly arrived refugees through PIR, carrying a personal caseload during the 30–90 day period. This is a part-time, hybrid role (up to 30% remote) with an anticipated end date of September 30, 2027 and potential extension based on federal funding.

Ideal candidates have a BA/BS in Social Work or related field (Masters preferred), strong cross-cultural skills, proficiency with Microsoft Office and CRM systems, and

Qualifications

• BA/BS in Social Work, Public Health, or related field; Masters preferred.
• Fluency in English (verbal and written) is required.
• Strong cross-cultural competency with diverse client backgrounds.
• Independent worker with strong critical thinking skills.

Responsibilities

• Provide multi-faceted case management services to refugee and SIV clients.
• Provide orientation to life in the United States for community integration.
• Coordinate housing and furnishings for newly arrived refugees.
• Develop service plans and coordinate services with other providers.
• Assist clients to access medical care, education for children, and English for adults.
• Provide transportation to core appointments.
• Admin duties including case noting and maintenance of case files.
• Communicate with community partners and volunteers to carry out core services.
• Collaborate with other WR Durham program case workers to support employment and self-sufficiency.
• Assist clients enrolled in other federal/state programs as caseload allows.

Skills

Microsoft Office

CRM system

Cross-cultural

Verbal/written English

Flexible schedule

Education

BA/BS in Social Work or related field

Masters preferred

Tools

Excel

Word

Outlook

Job description

POSITION SUMMARY

World Relief seeks a Resettlement Coordinator to provide case management services to support the resettlement of newly arrived refugees through the Program for Initial Resettlement (PIR) program, as funded by the Office of Refugee Resettlement. The Resettlement Coordinator will carry a personal case load, for which they have primary service responsibility during the 30-90 day R&P period. They will also provide case management support for individuals enrolled in other state and federally funded programs. This position is part time at 20 hours per week and limited term, with an anticipated end date of September 30, 2027. Continued employment may be possible and is dependent on continued federal funding. This is a Hybrid role- up to 30% remote, with the flexibility to be 100% in office when needed

ROLE & RESPONSIBILITIES

• Provide multi-faceted case management services to newly arrived refugee and SIV clients.
• Provide essential orientation to life in the United States to promote successful community integration
• Coordinate permanent housing and furnishings for newly arrived refugees
• Develop service plans and coordinate services with other service providers
• Assist newly arrived refugees to access medical care, education for children, and English for adults
• Provide transportation for refugee clients to/from core appointments
• Provide cultural orientation classes for newly arrived refugees
• Assist refugees to apply for and obtain public benefits, including FNS, Medicaid and Cash Assistance
• Administrative duties including case noting, maintenance of case files, and use of state and WR databases
• Communication with community partners and/or volunteers as relevant to carrying out core case management services
• Collaboration with case workers in other WR Durham program to facilitate employment, financial self-sufficiency, and holistic health and wellness
• Provide similar case management services for clients enrolled in other federal and state programs, as PIR caseload allows
• Other duties as assigned by supervisor and/or required by ORR program guidelines

JOB REQUIREMENTS

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm World Relief’s Core Beliefs and Statement of Faith , and acknowledge World Relief’s Christian Identity and National Evangelicals For the Health of The Nation document
• Valid driver’s license, access to reliable vehicle and ability to pass MVR standards
• BA/BS in relevant fields such as Social Work, Public Health, or similar degree. Masters preferred.
• Independent worker with strong critical and creating thinking skills
• Strong cross cultural competency with ability to work with clients from widely varied cultural backgrounds, e.g. Afrikaner, Afghan, Congolese and Syrian.
• At least one year case management experience in social work setting
• Flexible schedule for occasional work during early mornings, late evenings or weekends
• Verbal and written fluency in English language
• Fluent in Microsoft software including Excel, Word, and Outlook; skilled in Google Suite products, including Google Drive; prefer Dynamics or other CRM experience
• Strong verbal and written communication skills
• Passionate, dynamic, and good at improvising
• Ability to prioritize, multi-task and organize in a fast paced and fluid environment

PREFERRED QUALIFICATIONS

• Strong preference for candidates who are fluent in at least one language spoken refugees in Durham: Arabic, Dari, Farsi, Pashto, Swahili, Tigrinya, or Urdu.

World Relief offers a competitive benefits package and employee discount program part-time employees (working 25+ hours per week).

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.