Reserve Bank Teller

Farmers & Merchants Bank of Long Beach; Torrance (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Farmers & Merchants Bank of Long Beach as a Reserve Bank Teller, where you'll provide outstanding customer service and manage various banking transactions. This full-time position requires effective communication and basic math skills, along with compliance with banking regulations. Enjoy a dynamic workplace with opportunities to develop customer relations in the banking sector.

Qualifications

• Preferred candidate will have 6 months or more cash handling or customer sales/service experience.
• Clear understanding of the English Language (Spoken & Written).
• Ability to actively listen & learn.

Responsibilities

• Provide exceptional customer service while processing transactions.
• Balance daily transactions and provide security for assigned cash.
• Comply with federal, state and internal regulations.

Skills

Customer Service Skills

Basic Mathematics Skills

Critical Thinking

Education

High School Diploma or equivalent

Job description

Join to apply for the Reserve Bank Teller role at Farmers & Merchants Bank of Long Beach

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Join to apply for the Reserve Bank Teller role at Farmers & Merchants Bank of Long Beach

Farmers & Merchants Bank of Long Beach provided pay range

This range is provided by Farmers & Merchants Bank of Long Beach. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $20.00/hr

Job Summary

The Reserve Teller will be responsible with providing exceptional customer service in relation to processing deposits, withdrawals, transfers, and other operational transactions in accordance with established policies and procedures while servicing multiple branch locations. The Reserve Teller will be responsible for balancing daily transactions and providing security for assigned cash and transaction documentation.

Essential Duties

• Reports to the Operations Analysis and Support Manager and Reserve Staff Supervisor.
• Process various teller transactions such as deposits, cash checks, cash withdrawals, cash advances, Bank Card payments, loan payments, safe deposit payments, issuance and negotiation of monetary instruments, and Savings Bonds redemption.
• Receives checks and cash for deposits, examine checks for negotiability and proper endorsements, verify pertinent customer and account information such as dates, bank names, identification of the persons receiving payments, legality of the documents, check accuracy of deposit slips, verify written and other numerical amounts agreed, verify that accounts have sufficient funds, prepare and verify monetary instruments.
• Review customers’ accounts and answer basic customers’ questions pertaining to account activity.
• Count currency, coins and checks received by hand or using currency-counting machine, and prepare them for deposit or shipment.
• Maintain accurate transactional journals by correctly listing all incoming and outgoing cash by denomination, utilize proper transaction functions.
• Enter customer transaction into computer to record transactions and issue computer-generated receipts.
• Balance currency, coin and checks in cash drawers at end of shift, and calculate daily transactions using computer, calculator machines, and transactional journals, electronic or manual, must be accurate in accordance with teller procedures.
• Arrange monies received in cash boxes and coin dispensers according to denomination.
• Explain, promote or sell consumer products or services.
• Adhere to cash pay limits.
• Comply with federal, state and internal regulations.
• Comply with Bank security guidelines and procedures.
  
  

Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned.

Required Knowledge

• Regulation CC
• Regulation DD
• Regulation D
• Regulation E
• Bank Secrecy Act
• Security/Robbery Procedures
• FDIC Insurance
• Privacy Laws
• Teller Operations and Procedures
  
  

Basic Knowledge, Skills And Abilities

• Clear understanding of the English Language (Spoken & Written)
• Basic Mathematics Skills
• Customer Service Skills
• Critical Thinking, Judgment & Problem Solving Skills
• Ability to actively listen & learn
• Ability to use oral communication techniques to sell products or services
• Ability to respectfully communicate with Supervisors and Co-workers
• Ability to effectively deal with unpleasant, angry or discourteous people
  
  

Equipment Operated

• Desk Top Computers
• Currency Machines
• Scanners
• Standard Office Equipment (copiers, fax machines)
  
  

Physical Requirements & Work Environment

• Requires repetitive movement
• Requires standing and/or sitting for prolong periods of time
• Requires lifting up 40lb
• Requires using hands to handle, control or feel objects
• Office setting w/controlled temperature
  
  

Education And Experience

• High School Diploma or equivalent required
• Preferred candidate will have 6 months or more cash handling or customer sales/service experience
  
  

Additional Requirements

• Professional business attire
• Must travel to various bank locations
• Some Saturday hours are required
  
  

This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management.

Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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