Reservations Manager

Davidson Hospitality Group; Miami Beach (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Teledoc

Pet insurance

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

Eden Roc Miami Beach, a Davidson Hospitality Group property, seeks a Reservations/Revenue Manager to maximize room revenues, forecast demand, and lead the reservations team. You will analyze inventory, pricing, and market trends to drive yield decisions and improve ecommerce performance.

The role requires strong communication, contract interpretation, and professional presentation. The team operates in a fast-paced hospitality environment on site in Miami Beach, FL, with opportunities for

Qualifications

• Bachelor's degree or equivalent experience
• 4+ years of related experience
• Strong understanding of negotiation and interpretation of contracts
• Developed business communication skills, both written and verbal
• Working knowledge of computers and Microsoft office
• Present a professional appearance and confidence
• Ability to communicate effectively with public and other Team Members
• Strong time management skills, and ability to work under pressure

Responsibilities

• Maximize and forecast room revenues through inventory and pricing management
• Communicate trends and strategies of competitor hotels to aid yield decisions
• Supervise Reservations Agents and office operations
• Assist with the reservations process
• Manage e-commerce accounts and business

Skills

Negotiation

Contract interpretation

Written & verbal communication

Public speaking

Time management

Customer service

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Property Description

Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach!

Overview

Reservations/Revenue Manager responsibilities include maximizing and forecasting room revenues through management of room inventory and pricing. Communication of trends and strategies of competitor hotels to assist team members in making yield decisions. Supervision of Reservations Agents and office operations. Assist as necessary with the reservations process. Manage e-commerce accounts/business.

Qualifications

• Bachelor's degree or equivalent experience
• 4+ years of related experience
• Strong understanding of negotiation and interpretation of contracts
• Developed business communication skills, both written and verbal
• Working knowledge of computers and Microsoft office
• Present a professional appearance and confidence
• Ability to communicate effectively with public and other Team Members
• Strong time management skills, and ability to work under pressure

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.