Reservations Growth Lead - Data-Driven Booking Optimization

Better Talent; Alpharetta (GA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

PTO

401K match

Health benefits

Growth path

Fast-moving culture

Job summary

Escape to Blue Ridge is seeking a Reservations Manager to lead a high‑performing team across North Georgia vacation rentals. You will own the reservation lifecycle, drive conversion and revenue, and coordinate with Marketing, Revenue, and Operations to maximize bookings and guest satisfaction.

We value data literacy, coaching, and a proactive outreach approach. This role offers an on-site/hybrid setup from Alpharetta, GA with growth in a supportive, fast-moving hospitality firm.

Qualifications

• 2+ years leading high‑performance teams in reservations/sales or revenue roles.
• Proven improvements in conversion, rebooking, and KPIs.
• Strong analytical skills; proficient with Excel/Sheets/BI dashboards.
• Deep knowledge of PMS/CRM systems and major OTAs (Airbnb, Vrbo, Booking.com).

Responsibilities

• Own reservation lifecycle with focus on conversion and revenue.
• Develop scripts and processes to boost closing and upsells.
• Lead warm calling and email campaigns to past guests.
• Collaborate with Marketing, Revenue, and Ops to maximize bookings.

Skills

Team leadership

Sales optimization

Data analytics

Excel

Google Sheets

Power BI

CRM dashboards

PMS/CRM knowledge

OTA platforms

Streamline (preferred)

Tools

Excel

Google Sheets

Power BI

Streamline

CRM dashboards

Job description

Escape to Blue Ridge is seeking a Reservations Manager to lead a high‑performing team across North Georgia vacation rentals. You will own the reservation lifecycle, drive conversion and revenue, and coordinate with Marketing, Revenue, and Operations to maximize bookings and guest satisfaction.

We value data literacy, coaching, and a proactive outreach approach. This role offers an on-site/hybrid setup from Alpharetta, GA with growth in a supportive, fast-moving hospitality firm.