Reservations Coordinator – Adaptive Recreation

Socket.dev; Park City (UT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health Insurance with Health Savings

Employer HSA contribution

Dental Insurance

Vision Insurance

Long-term Disability

Life Insurance

Voluntary Accident and Hospital Plans

PTO and holidays

403(b) Plan with Employer Match

Parental Leave

Pet Insurance

Pro Deals with gear

Job summary

National Ability Center is seeking a Reservations Coordinator to manage front desk operations, communications, and reservations for guests with diverse abilities in Park City, Utah. The role is full-time, on-site, and requires weekend and some holiday availability.

You will handle front desk coverage, reservations via phone/email/online, and user communications while supporting program teams and ensuring accurate data in Salesforce.

Qualifications

• Experience working in customer service.
• CRM/Salesforce experience preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Serve as the first point of contact for visitors and communications.
• Manage day-to-day Reservations customer service and administrative needs.
• Oversee processing of individual reservations through online portal, phone, emails and in-person communication.
• Promote and sell appropriate programs for individuals of all abilities.
• Ensure high levels of customer satisfaction through personalized communication.
• Provide campus tours upon request and assist with events when needed.

Skills

Customer service

CRM software

Salesforce

Communication

Data entry

Teamwork

Problem solving

MS Office

Front desk

Attendance tracking

Tools

Salesforce

Job description

National Ability Center is seeking a Reservations Coordinator to manage front desk operations, communications, and reservations for guests with diverse abilities in Park City, Utah. The role is full-time, on-site, and requires weekend and some holiday availability.

You will handle front desk coverage, reservations via phone/email/online, and user communications while supporting program teams and ensuring accurate data in Salesforce.