Reservations Consultant

Penny's Adventures; Athens (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel discounts

Comprehensive training and ongoing set

Job summary

Penny's Adventures is seeking a detail-oriented Reservations Consultant to assist clients with travel bookings and personalized recommendations, ensuring a seamless reservation experience from start to finish.

You will handle inquiries, book flights, hotels, cruises, and packages, and tailor itineraries to client preferences while delivering exceptional service in a fully remote environment. Comprehensive training and access to travel discounts are provided.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Self-motivated with ability to work independently.
• Passion for travel and helping others.
• 100% remote work environment.
• Comprehensive training and ongoing support.
• Access to travel discounts and industry perks.

Responsibilities

• Handle inbound and outbound customer inquiries regarding travel reservations
• Book and manage flights, hotels, cruises, and vacation packages
• Customize travel itineraries based on client preferences and budget
• Provide accurate information on destinations, pricing, and promotions
• Process changes, cancellations, and special requests
• Maintain accurate client records and booking details
• Deliver exceptional customer service throughout the entire booking process

Skills

Strong communication

Attention to detail

Self-motivation

Passion for travel

Independent work

Job description

We are seeking a detail-oriented and customer-focused Reservations Consultant to join our growing team. In this role, you will assist clients with booking travel arrangements, providing personalized recommendations, and ensuring a seamless reservation experience from start to finish.

Responsibilities

• Handle inbound and outbound customer inquiries regarding travel reservations
• Book and manage flights, hotels, cruises, and vacation packages
• Customize travel itineraries based on client preferences and budget
• Provide accurate information on destinations, pricing, and promotions
• Process changes, cancellations, and special requests
• Maintain accurate client records and booking details
• Deliver exceptional customer service throughout the entire booking process

Qualifications

• Strong communication and interpersonal skills
• Excellent attention to detail and organizational abilities
• Self‑motivated with the ability to work independently
• Passion for travel and helping others
• 100% remote work environment
• Comprehensive training and ongoing support
• Access to travel discounts and industry perks

If you have a passion for travel and love creating unique and memorable experiences for others, we would love to have you on our team!