Reservations Agent

Homestead Midway Utah; Midway (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Teledoc service

Hotel discounts

Tuition reimbursement

Paid time off

Job summary

Homestead Midway Utah is seeking a friendly Reservations Agent to join our welcoming team. You will help guests plan and book stays, answer questions, and coordinate reservations with attention to detail and a positive, can-do attitude.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is expected, with opportunities for growth within a premier Wasatch Mountain resort.

Qualifications

• High school diploma or equivalent.
• Previous experience in hospitality or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Basic computer skills and experience with reservation software.
• Ability to work flexible hours, including weekends and holidays.
• Positive attitude and willingness to learn and grow in the role.

Responsibilities

• Provide exceptional customer service and assist guests in booking their stay.
• Respond to inquiries and manage reservations in a timely, accurate manner.
• Maintain accurate guest information and ensure smooth check-in/check-out coordination.

Skills

Communication skills

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Reservation software

Flexible hours

Positive attitude

Education

High school diploma or equivalent

Job description

Property Description

Nestled in the scenic Wasatch Mountains in Midway, Homestead is a historic, reimagined four-season destination set across nearly 190 acres of breathtaking natural beauty. Known for its iconic geothermal crater, championship golf course, and year-round outdoor adventure, the resort offers a unique blend of heritage charm and modern hospitality. With newly renovated accommodations, diverse dining experiences, and close proximity to world-class skiing, hiking, and fly fishing, Homestead is both a relaxing retreat and an adventure hub-creating inspiring environment for hospitality professionals to grow, innovate, and deliver memorable guest experiences.

Overview

We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent


• Previous experience in hospitality or customer service preferred


• Strong communication and interpersonal skills


• Ability to multitask in a fast-paced environment


• Excellent organizational skills and attention to detail


• Basic computer skills and experience with reservation software


• Ability to work flexible hours, including weekends and holidays


• Positive attitude and willingness to learn and grow in the role

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.