Reservation Specialist (remote)

Feyer&Associates; Scottsdale (AZ); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Remote Reservation Specialist to assist clients with their reservation needs. This role offers flexibility and independence, allowing you to work from anywhere while providing exceptional customer service. You will be responsible for coordinating reservations, generating quotes, and liaising with vendors to ensure client satisfaction. No prior experience is required, as comprehensive training will be provided. This is a commission-based independent contractor position with the potential for career advancement in the travel and hospitality industry. If you have a customer-focused mindset and enjoy helping others, this opportunity is perfect for you.

Benefits

Flexible remote work environment

Training and development opportunities

Competitive compensation

Career advancement potential

Qualifications

• Must be 18 years or older and authorized to work in the USA.
• Strong written and verbal communication skills are essential.

Responsibilities

• Assist clients with reservations for accommodations and services.
• Communicate with vendors to secure reservations and negotiate rates.

Skills

Email Communication

Customer Service

Problem-Solving Skills

Verbal Communication

Written Communication

Education

High School Diploma

Tools

Smartphone

Computer

Wi-Fi Connection

Job description

Job Description:

As a Remote Reservation Specialist, you will play a crucial role in assisting clients with their reservation needs. This position is open to individuals who are 18 years old or older and authorized to work in the USA, Australia, Mexico, or Colombia. No prior experience is necessary as training will be provided. You will be responsible for utilizing email skills, effective communication, and strong customer service to assist clients in securing reservations and providing quotes. This independent contractor opportunity is commission-based, and your compensation is derived from the profits generated by your sales (1099).

Responsibilities:

1. Client Interaction: Communicate with clients through various channels, including email, to understand their reservation requirements and preferences.

2. Reservation Coordination: Assist clients in making reservations for various services, such as accommodations, transportation, tours, and more, according to their preferences.

3. Vendor Liaison: Communicate directly with vendors, suppliers, and service providers to check availability, negotiate rates, and secure reservations on behalf of clients.

4. Quote Generation: Provide clients with accurate and timely quotes for their requested reservations, ensuring transparency regarding costs and services.

5. Customer Support: Address client inquiries, concerns, and requests promptly and professionally, offering solutions and guidance as needed.

6. Documentation: Maintain detailed and accurate records of client interactions, reservations, and communications with vendors.

7. Training and Development: Participate in training sessions to stay updated on industry trends, reservation processes, and company policies.

Requirements:

• Must be 18 years old or older.
• Must be authorized to work in the USA, Australia, Mexico, or Colombia.
• No prior experience required; training will be provided.
• Proficient in using email communication.
• Strong written and verbal communication skills.
• Ability to work independently and remotely.
• Reliable access to a smartphone or computer.
• Stable and high-speed Wi-Fi connection.
• Customer-focused mindset with excellent problem-solving skills.

Benefits:

• Flexible remote work environment.
• Training and development opportunities.
• Competitive compensation.
• Opportunity to work in the travel and hospitality industry.
• Potential for career advancement within the company.

If you meet the above requirements and are passionate about helping clients plan their reservations and travel experiences, we encourage you to apply for this Remote Reservation Specialist position. Join our team and embark on an exciting journey in the world of reservations and travel planning.