Reservation Agent

U-Haul International, Inc.; Brunswick (ME); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Health insurance

Prescription plans

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Dental & Vision Plans

Disounts on Apple products

Résumé du poste

U-Haul International, Inc. in Brunswick, ME is seeking a Reservation Manager Agent to join a team-driven, fast-paced environment. You will support customers, field teams and U-Haul dealerships with reservation placement and equipment distribution, ensuring optimal inventory balance by demand.

The role emphasizes excellent customer service and multitasking in a dynamic setting. Responsibilities include reviewing reports to improve availability and accuracy, assisting with the U-Box product, and

Qualifications

• High school diploma or equivalent
• Proficient in customer service, time management and multitasking
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email

Responsabilités

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Connaissances

Customer service

Time management

Multitasking

Office equipment

Formation

High school diploma or equivalent

Outils

Microsoft Word

Email

Description du poste

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

• Opportunities for advancement
• Mindset App Reimbursement
• Health insurance &Prescription plans,if eligible
• Paid holidays, vacation, and sick days,if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program
• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Minimum Qualifications:

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking

Reservation Agent

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance &Prescription plans,if eligible
• Paid holidays, vacation, and sick days,if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

• 401(k) Savings Plan

• Employee Stock Ownership Plan (ESOP)

• 24-hour physician available for kids
• Dental &VisionPlans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Reservation Manager Agent Responsibilities:

• Assist with calls from and to customers.
• Help ...
• Review reports ...
• Assist with the Company’s U-Box portable storage product.

Minimum Qualifications:

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking

Pay Range is: $15.1 - $16.1 Hourly

U-Haul is an equal... basis.

Since 1945 ... basis.

U-Haul co-founders L.S. \"Sam\" Shoen ... pre February 1, 2020.