Research Specialist-Property Records/Exemptions

Dallas-Central-Appraisal-District; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Dallas Central Appraisal District is seeking a Property Records Exemption Specialist to deliver accurate exemptions processing and high-quality service to the public. The role emphasizes organization, compliance, and clear communication in a daytime office setting.

The position requires strong computer skills, attention to detail, and a cooperative team attitude to ensure efficient workflow and data accuracy. A focus on customer service and adherence to district policies is essential.

Qualifications

• High School Diploma or GED or equivalent experience.
• Proficient in PC use and Microsoft Office software.
• Ability to concentrate, manage time, and assist customers efficiently.
• Clear telephone and face-to-face communication skills.
• Experience with mail procedures is beneficial.

Responsibilities

• Interpret official documents related to property ownership and exemptions.
• Process exemption applications accurately and efficiently.
• Assist property owners with questions about ownership and exemptions.
• Maintain organized records and ensure regulatory compliance.
• Provide excellent customer service through clear communication.
• Collaborate with team to ensure workflow and data accuracy.
• Stay informed about policy updates related to exemptions.

Skills

Office experience

Organizational skills

Public relations

Communication

Legal document interpretation

Time management

Data entry

Microsoft Office

Customer service

Education

HS Diploma/GED

Tools

Microsoft Office

Job description

Description

Property Records Exemption Specialist

Are you seeking a rewarding role that offers a healthy work/life balance along with excellent benefits? Do you excel in organization, punctuality, and customer service? If you are a self-motivated, quick learner with previous office experience, we invite you to join our team as a Property Records Exemption Specialist. This position provides an opportunity to deliver outstanding service to the public while making a meaningful impact on the community.

Key Responsibilities:

• Interpret official documents related to property ownership and exemptions
• Process all types of exemption applications accurately and efficiently
• Assist property owners with questions regarding ownership and exemption issues
• Maintain organized records and ensure compliance with relevant regulations
• Provide excellent customer service through clear communication and professional interaction
• Collaborate with team members to ensure smooth workflow and data accuracy
• Stay informed about updates to policies and procedures related to property exemptions

Skills and Qualifications:

• Previous office or administrative experience preferred
• Strong organizational and time-management skills
• Excellent public relations and communication skills
• Ability to interpret legal and official documents accurately
• Adaptability and a positive attitude in a dynamic environment
• Self-motivated with a quick learning ability
• Proficiency in basic computer applications and data entry
• Attention to detail and accuracy in all tasks

At the Dallas Central Appraisal District fairness and equality are the core of who we are. We are committed to inclusion across race, gender, age, religion, identity, and experience.

The District is an equal opportunity employer.

Requirements

• High School Diploma, GED, or equivalent experience.
• Proficient in the use of a PC and Microsoft Office Software.
• The ability to concentrate on assigned tasks and to manage time effectively.
• The ability to ask questions that will bring forth the information needed to assist the customer efficiently.
• The ability to communicate clearly on the telephone and face to face. Additionally strong written communication skills are necessary.
• Experience with U.S. Mail, UPS, Express Mail Carriers and procedures is beneficial.
• Must be able to sit or stand for extended periods of time with ability to reach, bend and move up/down.
• The ability to lift and carry up to 20 pounds of files or equipment.
• Applicant must be able to pass a standardized skill test administered by the District.
• If assigned to deliver and retrieve mail to and from the Post Office, must possess a valid Texas Driver's License and comply with the DCAD automobile insurance requirements (Auto Allowance provided)

Preferred:

• Bilingual in Spanish - (read and speak)
• Office experience with knowledge of office equipment, postage meters, and other office equipment
• Previous customer service, appraisal or tax office experience