Research Specialist IV

Texas A&M International; Austin (TX); Remote; USD 54,000 - 87,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Time off benefits

Telework eligible

Job summary

Texas Health and Human Services Commission (HHSC) in Austin seeks a Research Specialist IV to act as senior analyst for Work Measurement, RMS studies, timekeeping and SSCAC systems. You will provide advanced consultative services, validate data, train participants and prepare major agency reports.

You will troubleshoot applications, coordinate studies, monitor participants, and work with program, budget and accounting staff to plan, implement and monitor activities.

Qualifications

• Experience in data analysis processes, reporting or evaluation.
• Experience in Microsoft Office Suite, especially Excel, Power Point, SharePoint or Power Automate.
• Experience in monitoring and coordinating projects; collecting and evaluating data.
• Experience in communicating effectively; conducting trainings.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Coordinates, plans, and monitors Work Measurement (WM) and Random Moment (RMS) studies and shared mailboxes for HHSC programs. (30%)
• Communicates with others (internally or externally) to provide training, technical assistance, request/verify information, answer inquiries, address issues, resolve problems or complaints for study/timekeeping participants. (30%)
• Updates study instruments, timekeeping sheets, monthly SSCAC monthly files and training materials. (10%)
• Collects and compiles data utilizing Excel Power Queries to analyze data for studies and other data collection systems. Also conducts quality assurance reviews on study, timekeeping & SSCAC data following unit procedures. (10%)
• Coordinates and prepares the quarterly & semi-annual RMS reports, WM study reports and monthly timekeeping/SSCA results. (5%)
• Participates in planning and program review or analysis to ensure that methods, procedures, or materials comply with state and federal requirements and support the programs served. (5%)
• Communicates study, timekeeping & SSCAC results to relevant HHSC program areas, accounting, and budget staff within the specified deadlines. (5%)
• Serves as the subject matter expert at meetings, planning sessions and workgroups to address business processes, issues, regulations, and audits. (5%)

Skills

Data analysis knowledge

Regulatory knowledge

Project coordination

Training agency staff

Report writing

Excel proficiency

Tools

Microsoft Office Suite

PowerPoint

SharePoint

Power Automate

Job description

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Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage .

Functional Title: Research Specialist IV
Job Title: Research Specialist IV
Agency: Health & Human Services Comm
Department: RMS & WMS Team
Posting Number: 20430
Closing Date: 10/27/2026
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Range: $4,801.16-$7,761.50
Pay Frequency: Monthly
Salary Group: TEXAS-B-22
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes: 0231,0531,4505,4591,8051,8825,8850,15AX,35F,38A,49A,683X,783X,CYB14,IS,ISS,OSS

Brief Job Description

Serves as senior analyst/specialist for activities associated with Work Measurement (WM), Random Moment Sampling (RMS) studies, Timekeeping and Sole Source Cost Allocation Certification (SSCAC) systems for the Health and Human Services Commission (HHSC). Performs advanced consultative services and technical assistance work which may include but is not limited to planning/coordinating, monitoring study methodologies, validating data, training participants, data analysis and preparing major agency federal and state reports. Troubleshoots technical issues related to system applications and portal system used for the studies and other data collection systems. Acts as the main point of contact for any related WM, RMS, timekeeping & SSCAC issues. Monitors and oversees the work of study/timekeeping participants. Consults with program, budget and accounting staff in the planning, implementation, and monitoring of studies/timekeeping. Documents work through flow charts and narrative. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs)

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Coordinates, plans, and monitors Work Measurement (WM) and Random Moment (RMS) studies and shared mailboxes for HHSC programs. (30%)
• Communicates with others (internally or externally) to provide training, technical assistance, request/verify information, answer inquiries, address issues, resolve problems or complaints for study/timekeeping participants. (30%)
• Updates study instruments, timekeeping sheets, monthly SSCAC monthly files and training materials. (10%)
• Collects and compiles data utilizing Excel Power Queries to analyze data for studies and other data collection systems. Also conducts quality assurance reviews on study, timekeeping & SSCAC data following unit procedures. (10%)
• Coordinates and prepares the quarterly & semi-annual RMS reports, WM study reports and monthly timekeeping/SSCA results. (5%)
• Participates in planning and program review or analysis to ensure that methods, procedures, or materials comply with state and federal requirements and support the programs served. (5%)
• Communicates study, timekeeping & SSCAC results to relevant HHSC program areas, accounting, and budget staff within the specified deadlines. (5%)
• Serves as the subject matter expert at meetings, planning sessions and workgroups to address business processes, issues, regulations, and audits. (5%)

Knowledge, Skills and Abilities (KSAs)

• Knowledge of data analysis processes, reporting or evaluation.
• Knowledge of state and federal rules and regulations and policies.
• Skill in use of Microsoft Office Suite, specifically Excel, Power Point, Share Point, and Power Automate.
• Skill in coordinating and monitoring projects and the work of others.
• Skill in training agency staff in individual or small group settings as related to data collection.
• Ability to prepare concise reports.

Registrations, Licensure Requirements or Certifications

None

Initial Screening Criteria

• Experience in data analysis processes, reporting or evaluation.
• Experience in use of Microsoft Office Suite, specifically Excel, Power Point or other (i.e. Share Point, Power Automate, Forms).
• Experience in monitoring and coordinating projects; collecting and evaluating data.
• Experience in communicating effectively; conducting trainings.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions .

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.