Research Specialist II, Research Support

Kaiser Permanente; Chino Hills (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Kaiser Permanente in California seeks a research support professional to execute day-to-day project operations and assist with all study activities in compliance with federal, local regulations, and IRB-approved protocols.

The role includes data gathering, recruitment, enrollment, consent, and participant follow-up, plus contributing to study materials and documentation. Collaboration across teams and adherence to SOPs are essential.

Qualifications

• Bachelor's degree in Public Health or related field OR minimum three (3) years of health research experience.
• Experience supporting research studies and data collection processes is expected.
• Familiarity with IRB processes and regulatory documentation is preferred.

Responsibilities

• Execute day-to-day operations of projects and support research studies in compliance with regulations and SOPs.
• Assist with recruitment, enrollment, informed consent, and participant follow-up including answering questions.
• Contribute to development of study materials in online formats and maintain documentation for study progress.
• Support documentation and reporting of research activities using project tracking tools and forms.
• Assist with IRB protocols, amendments, continuing reviews, and other regulatory documentation.

Skills

Ambiguity/Uncertainty Management

Attention to Detail

Communication

Critical Thinking

Cross-Group Collaboration

Decision Making

Dependability

Diversity, Equity, and Inclusion

Drives Results

Organizational Savvy

Problem Solving

Teamwork

Topic-Specific Communication

Education

Bachelor's degree in Public Health or related field

3+ years of health research experience

Job description

Job Summary:

Assists with research support by executing day-to-day operations of projects, providing support for research studies, and following federal and local regulations, standard operating procedures, and Institutional Review Board (IRB) approved protocols. Contributes to the execution of research by conducting data gathering activities, reviewing data for accuracy and checking for inconsistencies in data, and independently performing tasks related to the recruitment, enrollment, consenting, follow-up with participants, and answering participant questions. Contributes to the development of research materials and procedures by assisting in the creation and/or drafting of study materials (e.g., recruitment, data collection, retention) in a variety of formats including online. Assists in the documentation and reporting of research study activities by using tools, systems, and forms for project tracking and documentation, documenting and maintaining files related to study progress, and escalating issues to project managers or investigators.

Essential Responsibilities:

• Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
• Contributes to the execution of research studies by: conducting research surveys, focus groups, qualitative interviews, or other data gathering activities for straightforward projects or complex projects with guidance; assisting and/or leading the training of others on project support activities (e.g., data collection, administering informed consent, conducting procedures), under the guidance and supervision of more experienced team members; coding open-ended/qualitative responses and preparing data for analysis; reviewing data for accuracy and checking for inconsistencies in data; independently performing tasks related to the recruitment, enrollment, consenting, and follow-up with participants; and answering participant questions regarding basic studies, while serving as a resource to more junior personnel, and escalating issues as needed.
• Contributes to the development of research materials and procedures by: assisting in the creation and/or drafting of study materials (e.g., recruitment, data collection, retention) in a variety of formats including online.
• Assists in the documentation and reporting of research study activities by: using tools, systems, and forms for project tracking and documentation; and documenting and maintaining files related to study progress while escalating issues to project managers or investigators.
• Assists with research support operations by: executing day-to-day operations of projects; providing support for research studies including ordering supplies, scheduling/coordinating meetings, filing, and copying; performing literature reviews to support drafts of grant proposals; supporting drafts of Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation; supporting drafts of Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation; and following federal and local regulations, standard operating procedures, and IRB approved protocols and supporting compliance for handling research data.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Confidentiality
• Good Clinical Practices (GCP)
• Health Care Compliance
• Research & Evaluation Data Collection
• Research & Evaluation Study Design
• Research Ethics
• Stakeholder Management

Minimum Qualifications:

• Bachelors degree in Public Health, Health Care Administration, Epidemiology, Health Sciences, Social or Behavioral Sciences, Health Services, Statistics, or Health Economics, or related field OR Minimum three (3) years of experience in health research, public health, laboratory or social science research setting, epidemiology, social or behavioral sciences, health services or a directly related field.

Preferred Qualifications:

• N/A