Research Specialist, Experience Intelligence (Senior Associate)

Davita Inc.; McLean, Virginia, Philadelphia (VA, MN, Philadelphia County); Hybrid; USD 80,000 - 110,000; Full time

Job summary

A leading company in audit and advisory services is seeking a Research Specialist, Experience Intelligence (Senior Associate) to join their Digital Nexus technology organization. This hybrid role focuses on supporting user research projects, collaborating with cross-functional teams, and analyzing data to improve decision-making processes. Candidates should have a background in user research and relevant educational qualifications. The company offers competitive compensation and a comprehensive benefits package.

Qualifications

• Minimum three years of recent experience in user or market research.
• Bachelor's degree preferred in a relevant field.
• Strong understanding of qualitative and quantitative research methodologies.

Responsibilities

• Support research lead in user and employee project implementation.
• Assist with various research methodologies and data analysis.
• Collaborate with teams to share research findings.

Skills

User research

Data analysis

Attention to detail

Communication

Organizational skills

Education

Bachelor's degree in psychology, sociology, anthropology, or related field

Job description

Research Specialist, Experience Intelligence (Senior Associate)

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Research Specialist, Experience Intelligence (Senior Associate) to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Research Specialist, Experience Intelligence (Senior Associate) to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities:

• Support the Research Lead in the implementation of user and employee research projects
• Assist with the execution of various research methodologies, including surveys, interviews, focus groups, usability testing, and data analysis
• Aid with the collection, organization, and documentation of research data; contribute to the analysis of research data and the preparation of research findings; support the preparation of reports and presentations summarizing research results
• Collaborate with cross-functional teams to share research findings, and support the integration of insights into decision-making processes
• Contribute to the tracking of key performance indicators (KPIs) to measure the impact of research activities; support the maintenance of research resources and materials

Qualifications:

• Minimum three years of recent experience in conducting user research, employee research, or market research
• Bachelor's degree from an accredited college or university in a relevant field such as psychology, sociology, anthropology, human-computer interaction, market research, or a related discipline is preferred
• Background working in a large enterprise environment is preferred
• Experience working in an Agile environment is preferred
• Foundational understanding of research methodologies, both qualitative and quantitative; ability to collect, organize, and analyze data
• Strong attention to detail and organizational skills; good communication, presentation, and interpersonal skills
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work". Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6987_9_25

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.