Research Operations, Code

Mercor

San Francisco (CA)

On-site

USD 120,000 - 180,000

Full time

14 days+
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Benefits offered by this job

Bi-annual performance bonus
Equity grant
Relocation bonus
Proximity bonus
Meal stipend
Equinox membership
Laundry reimbursement
Wellness reimbursement
Health insurance

Job summary

Mercor seeks a Research Operations professional to own multi-million-dollar data programs, bridging engineering and applied AI research to deliver high-impact data for frontier models.

You will shape data workflows, including human-expert processes, synthetic generation, and model-in-the-loop systems, and build scalable pipelines that meet customer needs and support researchers.

Qualifications

  • Bachelor’s degree in Computer Science, a STEM field, or an equivalent technical discipline.
  • 2+ years of software development or forward deployed engineering experience.
  • Proven ability to run complex, high-stakes projects end to end and optimize processes under pressure.
  • Strong analytical and communication skills with the ability to manage technical customer relationships.

Responsibilities

  • Own multi-million-dollar data programs end to end.
  • Shape data production workflows including human-expert processes, synthetic generation, and model-in-the-loop systems.
  • Turn designs into scalable, high-quality data pipelines and deliver to customers.
  • Build trusted relationships with lab researchers to align data needs with their needs.

Skills

Analytical thinking
Communication skills
Project execution

Education

Bachelor’s degree in Computer Science or STEM

Job description

About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

About the Role

In the Research Operations role at Mercor, you will work at the intersection of engineering and applied AI research. This role will own multi-million-dollar data programs end to end with responsibilities to:

  • Reason about opportunities for frontier coding models, and translate that into the data that will make it stronger.

  • Shape how data gets produced, including human-expert workflows, synthetic generation pipelines, and model-in-the-loop systems.

  • Turn designs into scaled, high-quality data pipelines and own deliveries to customers.

  • Build deep relationships with lab researchers and become the person they trust to tell them what data they actually need.

What We're Looking For
  • Bachelor’s degree in Computer Science, a STEM field, or an equivalent technical discipline.

  • At least two years of experience in software development or a forward deployed engineering role.

  • A track record of running complex, high-stakes projects end to end, and genuine energy for large-scale execution and gritty process optimization under pressure.

  • Strong analytical and communication skills; comfortable owning high-profile relationships with technical customers.

Nice To Have
  • Experience designing scalable data or automation pipelines

  • Research fluency: connecting model/benchmark literature to what data would move a frontier model; having created a benchmark or published analysis of model behavior.

  • Backgrounds that often fit: data scientists, software engineers, or forward deployed engineers who love operating, technical PMs, research engineers, or strong generalist operators with real technical range. Backgrounds from consulting, finance, or high-growth startups can work if paired with real technical fluency.

Benefits
  • Bi-annual performance bonus structure

  • Generous equity grant vested over 4 years

  • Up to $15k Relocation bonus

  • $10K proximity bonus (if you live within 0.5 miles of our office)

  • $1.5K monthly stipend for meals

  • Free Equinox membership

  • $200 monthly laundry reimbursement

  • $200 monthly personal wellness reimbursement

  • Health, Dental, Vision insurance

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