Research Manager

INFINITE; New York (NY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical, dental, and vision insurance

401(k) with employer match

Home-office stipend

Smartphone stipend

Device upgrade assistance

Vacation days

Volunteer time

Professional development planning

Job summary

Infinite Global, an international PR and communications firm, seeks a Research Manager with 5–7 years in research, analytics, or communications measurement to lead daily operations and deliver client insights.

You'll supervise a Research Analyst, develop measurement frameworks, support new business, and drive original thought leadership using Python, AI, and data tools in a hybrid New York office.

Qualifications

• 5–7 years of experience in research, analytics, or communications measurement.
• PR agency experience required; B2B agency experience strongly preferred.
• Experience measuring the business impact of communications programs.
• Strong Python, data analysis, and Excel skills.
• Experience mentoring or managing junior researchers.
• Experience with media monitoring and social listening.

Responsibilities

• Manage daily research operations, prioritize requests, establish workflows, and oversee research quality, deadlines, and deliverables.
• Lead client reporting and develop measurement frameworks, KPIs, and analytics capabilities that demonstrate the business impact of communications programs and support business growth.
• Conduct competitive intelligence and prospect research to support new business proposals, RFPs, client pitches, and strategic recommendations.
• Lead original research and thought leadership initiatives, including surveys, secondary research, and large dataset analysis, translating findings into actionable client insights.
• Oversee media monitoring, social listening, and real-time crisis tracking, including reporting and escalation of important developments.
• Manage research platforms and databases, leveraging Python, generative AI, and automation tools to improve efficiency, accuracy, and reporting.
• Manage and mentor the Research Analyst, supporting professional development, team collaboration, and consistent performance standards.

Skills

Python

Generative AI

Data analysis

Excel

Survey design

Mentoring

Research operations

Education

Bachelor's degree

Tools

Cision

Meltwater

Muck Rack

Pulsar

Brandwatch

Factiva

LexisNexis

Job description

Infinite Global is an international communications firm specializing in PR, Content & Campaigns, and Crisis & Litigation. We help leading organizations in the legal, financial, and professional services sectors strengthen their visibility, engage influential audiences, and protect their reputations.

Recognized by PR News as an “Agency Elite” and “Top Places to Work in PR” firm, Infinite has also been named “Best PR Firm” by the National Law Journal seven times.

What We're Looking For

We're looking for a Research Manager with 5–7 years of experience in research, analytics, or communications measurement to lead the day-to-day operations of our research function.

Reporting to an SVP, you'll oversee research priorities, develop meaningful measurement strategies, and deliver insights that support client programs, new business opportunities, and original thought leadership.

This is a hands-on leadership role. You'll work alongside and mentor a Research Analyst while collaborating with teams across the agency. The ideal candidate combines strong analytical and technical skills, PR agency experience, and the ability to translate complex data into actionable insights.

What You'll Do

• Manage daily research operations, prioritize requests, establish workflows, and oversee research quality, deadlines, and deliverables.
• Lead client reporting and develop measurement frameworks, KPIs, and analytics capabilities that demonstrate the business impact of communications programs and support business growth.
• Conduct competitive intelligence and prospect research to support new business proposals, RFPs, client pitches, and strategic recommendations.
• Lead original research and thought leadership initiatives, including surveys, secondary research, and large dataset analysis, translating findings into actionable client insights.
• Oversee media monitoring, social listening, and real-time crisis tracking, including reporting and escalation of important developments.
• Manage research platforms and databases, leveraging Python, generative AI, and automation tools to improve efficiency, accuracy, and reporting.
• Manage and mentor the Research Analyst, supporting professional development, team collaboration, and consistent performance standards.

What You Bring

• 5–7 years of experience in research, analytics, or communications measurement, with PR agency experience required and B2B agency experience strongly preferred.
• Experience supporting legal, financial, or professional services clients, with a proven ability to measure the business impact of communications programs.
• Working knowledge of Python, data analysis libraries, large datasets, and generative AI tools, including responsible use and verification of research outputs.
• Experience with media monitoring, social listening, and research platforms such as Cision, Meltwater, Muck Rack, Pulsar, Brandwatch, Factiva, or LexisNexis.
• Strong research capabilities, including survey design, competitive intelligence, data analysis, and advanced Excel skills; familiarity with Smartsheet or Microsoft Lists.
• Experience mentoring or managing junior researchers or analysts
• Bachelor's degree or equivalent professional experience

What We Offer

• Hybrid schedule: Two days in the office and three optional work-from-home days per week.
• Competitive compensation and comprehensive company-paid medical, dental, and vision insurance.
• 401(k) with employer match, wellness and lifestyle benefits, and an Employee Assistance Program.
• $175 home-office stipend, $50 monthly smartphone stipend, and periodic device upgrade assistance.
• 15 vacation days, 10 company holidays, nine paid sick days, one personal day, and an on-call period between Christmas and New Year's.
• Paid volunteer time and matching charitable contributions up to $1,000 annually.
• Comprehensive onboarding, ongoing training, mentorship, and twice-annual professional development planning.

Compensation

Annual base salary: $80,000-$120,000

Individual compensation varies based on job-related factors, including relevant experience, qualifications, skills, seniority, geographic location, performance, revenue-based metrics, and business or organizational needs. The listed salary range is one component of Infinite Global's total compensation package.

Equal Opportunity Employer

Infinite Global is an Equal Opportunity Employer committed to providing equal employment opportunities without discrimination based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy or related conditions, gender identity or expression, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other characteristic protected by applicable law. This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, training, benefits, and workplace activities.

References will not be contacted without prior notification.