Research IT Specialist: AI Tools & eRA Support

Texas State University; San Marcos (TX); On-site; USD 72,000 - 77,000; Full time

Benefits offered by this job

Exceptional health insurance

Vacation and sick leave

Tuition support

Training and development courses

Job summary

Texas State University in San Marcos is seeking a Research IT Specialist to provide operational and technical support for enterprise research technologies, including desktop systems and web applications. The successful candidate will troubleshoot hardware and software issues while ensuring secure and efficient technology operations.

This role requires strong communication skills and the ability to manage multiple priorities in a customer-focused environment. Benefits include exceptional health insurance and tuition support.

Qualifications

• Bachelor’s degree and three years of related experience.
• Experience troubleshooting software and systems integration.
• Strong customer service and communication skills.

Responsibilities

• Provide technical support for desktop hardware and applications.
• Troubleshoot hardware, software, and networking issues.
• Support departmental websites and web applications.

Skills

Customer Service

Troubleshooting

Technical Support

Communication

Problem-solving

Education

Bachelor’s degree

Tools

Web applications

Networking

AI tools

Job description

Texas State University in San Marcos is seeking a Research IT Specialist to provide operational and technical support for enterprise research technologies, including desktop systems and web applications. The successful candidate will troubleshoot hardware and software issues while ensuring secure and efficient technology operations.

This role requires strong communication skills and the ability to manage multiple priorities in a customer-focused environment. Benefits include exceptional health insurance and tuition support.