Research & Innovation Tech Program Specialist

UM23 Bowie State University (BSU); United States; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Tuition remission

Comprehensive benefits

Job summary

The Bowie State University Division of Research and Innovation is seeking a Research and Innovation Technical Program Assistant (Contingent II - Grant Funded). The role provides technical and business operations support across research administration systems and initiatives.

Responsibilities include administering research platforms (Workday, Kuali Research, SharePoint), developing automated workflows, dashboards, and reports, managing data integrity, and delivering training to faculty and staff

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Research Administration, Public Administration, or a related field.
• Three (3) years of progressively responsible experience supporting research administration systems, enterprise applications, business process improvement, technology operations, project coordination, or related technical support functions.
• Experience supporting enterprise applications such as Workday, Kuali Research, Microsoft 365, SharePoint, Adobe, or comparable enterprise systems.
• Demonstrated experience developing workflows, dashboards, reports, and technical documentation.
• Strong analytical, organizational, and customer service skills.

Responsibilities

• Research Systems Administration: functional administrator and technical support for research systems; manage configurations and vendor coordination.
• Business Process Improvement & Automation: design and maintain workflows; develop dashboards and forms; automate processes.
• Data Management & Reporting: ensure data integrity; develop dashboards, trackers, and reports; support institutional reporting.
• Communications & Website Management: manage Division website and digital communications; maintain records.
• Training & Customer Support: provide training and user support for researchers and staff; create guides and resources.
• Research Administration Support: assist with proposal development, award management, and compliance through technology.

Skills

Strong analytical skills

Organizational skills

Customer service skills

Workflow design

Dashboard reporting

Education

Bachelor's degree in Information Systems / Computer Science / Business Administration / Research Administration / Public Administration

Master's degree in Information Systems / Business Administration / Higher Education Administration / Research Administration

Tools

Workday

Kuali Research

Microsoft 365

SharePoint

Adobe

Job description

The Bowie State University Division of Research and Innovation is seeking a Research and Innovation Technical Program Assistant (Contingent II - Grant Funded). The role provides technical and business operations support across research administration systems and initiatives.

Responsibilities include administering research platforms (Workday, Kuali Research, SharePoint), developing automated workflows, dashboards, and reports, managing data integrity, and delivering training to faculty and staff