Research Engineer

Decagon; San Francisco (CA); On-site; USD 180,000 - 270,000; Full time

Job summary

An innovative company is seeking a Machine Learning Research Engineer to enhance their enterprise-grade conversational AI platform. In this role, you will evaluate and deploy cutting-edge large language models, contributing to intelligent systems that autonomously deliver high-quality support. This dynamic environment offers the chance to work on groundbreaking AI projects alongside exceptional talent. If you have a passion for AI and a proven track record in machine learning, this is a fantastic opportunity to advance your career in a fast-growing industry.

Benefits

Health insurance

Dental insurance

Vision insurance

Flexible vacation policy

Career growth opportunities

Qualifications

• 5+ years of AI/ML engineering or research experience.
• Proven track record of AI/ML projects from concept to production.

Responsibilities

• Evaluate, fine-tune, and deploy large language models.
• Build intelligent systems that learn from interactions.

Skills

AI/ML engineering

Large Language Models (LLMs)

Coding

Production deployment

Education

Top school degree

Job description

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This range is provided by Decagon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$180,000.00/yr - $270,000.00/yr

About Decagon

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About The Role

We’re looking for a Machine Learning Research Engineer to join our team and help build out our enterprise-grade conversational AI platform. As a Research Engineer, you will evaluate, fine-tune, and deploy large language models that power the intelligence behind our AI agents. You’ll play a key role in building intelligent systems that learn from interactions, follow complex instructions, and deliver high-quality support autonomously.

Qualifications

• We are looking to hire exceptional people, with strong spikes. Everyone at Decagon did exceptional work at their prior companies, went to top schools, were nationally competitive at olympiads, and more.
• 5+ years of experience in AI/ML engineering or research.
• Proven track record of working on AI/ML projects from concept to production.
• Experience fine-tuning and deploying LLMs in production environments.
• You write amazing code, fast.

Benefits

• Health, dental, and vision insurance
• Take what you need vacation policy
• Career growth opportunities within a fast-growing AI company

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Software Development

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