Research Director - Insights + Analytics + Measurement, True Global Intelligence

FleishmanHillard; San Francisco (CA); Hybrid; USD 71,000 - 125,000; Full time

Job summary

FleishmanHillard, a global integrated public relations agency, seeks a Research Director for our True Global Intelligence Team in one of our Los Angeles, San Francisco, or Seattle offices. The role focuses on analytics, audience insights, and data-driven strategy across earned and social media; involves leading analytics and client management for multiple accounts.

We value diverse perspectives and require a hybrid in-office schedule with strong experience in media measurement, research design,

Qualifications

• 7+ years of experience across a broad range of research categories and models.
• Experience in media measurement including earned, owned, and/or paid; earned media measurement is preferred.
• Proven analytical and deductive reasoning skills; translate findings into insights and storytelling.

Responsibilities

• Manage end-to-end execution of integrated research and analytics assignments and cultivate client relationships.
• Advise clients and senior decision makers with strategic recommendations based on research findings.
• Lead research design and data collection processes aligned with objectives.
• Ensure processes are followed and documentation is maintained to meet high quality standards.
• Own project execution and address timeline or data quality issues promptly.
• Mentor junior staff and oversee deliverables, supporting professional development.
• Assist with scoping of work, budgeting and staffing with team leads.
• Present findings clearly to clients and translate data into strategic recommendations.
• Counsel clients on measurement best practices, KPIs, benchmarks, and success metrics.

Skills

Hybrid work experience

Client service

Media measurement

Analytical reasoning

Project management

Communication skills

MS Office proficiency

Education

Bachelor’s degree

Tools

Talkwalker

Brandwatch

Cision

Signal AI

Google Analytics

Job description

Job Description

FleishmanHillard, a global integrated public relations agency, is looking for a Research Director to join our True Global Intelligence Team in one in our Los Angeles, San Francisco, or Seattle office. Our True Global Intelligence Practice integrates primary and secondary research methods with communications measurement and data analytics. This position will assist in leading analytics and assist with client management for multiple accounts, focusing on earned and social media measurement, audience insights, textual analytics and performance assessment. The role will be a great opportunity for someone who is interested in communications and has proven experience in translating analysis of communications performance into data-driven strategy.

Agency

FleishmanHillard

Job Function

Consulting

Job Subfunction

Business and Change Consulting

Overview

FleishmanHillard, a global integrated public relations agency, is looking for a Research Director to join our True Global Intelligence Team in one in our Los Angeles, San Francisco, or Seattle office. Our True Global Intelligence Practice integrates primary and secondary research methods with communications measurement and data analytics. This position will assist in leading analytics and assist with client management for multiple accounts, focusing on earned and social media measurement, audience insights, textual analytics and performance assessment. The role will be a great opportunity for someone who is interested in communications and has proven experience in translating analysis of communications performance into data-driven strategy.

FleishmanHillard, globally headquartered in St. Louis, is one of the largest integrated communications companies in the world. Our service to clients draws on expertise across more than 25 disciplines, including B2C and B2B marketing, branding, corporate reputation management, CSR, creative services, entertainment and sports, digital and social media, financial communications and investor relations, healthcare, internal communications, issues and crisis management, public affairs, and technology. FleishmanHillard believes a diverse team brings a wider range of personal and professional experiences and perspectives.

FleishmanHillard values the importance of impact and inclusion to strengthen the bonds between us, grow our people and create spaces for everyone to thrive. We stay true to our commitment to our people and the communities in which we live and work. As part of our ongoing effort to be the world’s most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our impact and inclusion goals.

Responsibilities

• Manage and oversee the end-to-end execution of integrated research and analytics assignments while cultivating strong relationships with clients and cross-functional internal resources
• Advise clients and senior-level decision makers with strategic recommendations based on research and analytics findings
• Lead research design and data collection process that align with objectives
• Ensure established processes are followed, and maintaining required documentation to deliver results that meet the highest quality standards
• Own all aspects of the project execution and elevate issues that impact the timeline or data quality in a timely manner
• Counseljunior-level staff, oversee deliverables,and provideprofessional developmentopportunities
• Assist with development of scopes of work, budget management, and staffing with team leads
• Present research findings to clients in a clear and professional manner, translating data into strategic recommendations
• Counsel clients on measurement best practices, including identifying priority KPIs, setting benchmarks, and demonstrating success

Qualifications

• Ability tojoin us in a hybrid model of working in-person in the office weekly in one either our Los Angeles, San Francisco, or Seattle office.
• 7+ years of experience across a broad range of research categories and models; Previous experience in a client-service capacity is preferred
• Experience in media measurement, including earned, owned, and/or paid; Earned media measurement is preferred
• Expertise in media data collection tools such as Talkwalker, Brandwatch, Cision, Signal AI, etc.; Google Analytics experience is a plus
• Experience or interest in AI applications and tools
• Proven analytical and deductive reasoning skills; able to translate findings into meaningful insights and storytelling
• Strong Project Management skills; capable of setting priorities, meeting deadlines and managing projects
• Strong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage. Great at presenting findings to a diverse audience.
• Strong skills in MS Project, MS Excel and Google Sheets, MS PowerPoint and Google Slides, MS Word.
• Multitasker, self-starter, proactive, problem solve, and ability to work effectively in a team environment
• Bachelor’s degree required

Our Story

FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. FleishmanHillard was named 2020, 2021 and 2022 Campaign Global PR Agency of the Year; 2023 ICCO Large Agency of the Year – The Americas; 2022 and 2023PRWeek U.S. Agency of the Year; 2022 and 2023PRWeek U.S. Outstanding Extra-Large Agency of the Year; 2023 Campaign US PR Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; and 2021 PRWeekUKLarge Consultancy of the Year. FleishmanHillard is part ofOmnicom PR Group and has nearly 80 offices in more than 30 countries, plus affiliates in 45 countries.

FleishmanHillard offers a hybrid work model and seeks employees who are comfortable working in the office for a portion of their week, in accordance with their local office hybrid work policy. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees’ lives. We acknowledge that our people are diverse individuals with unique circumstances and needs, and therefore our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office.

FleishmanHillard is an Equal Opportunity and Affirative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws.

The anticipated salary range for this position at the Research Director level is $71,000-$125,000.

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available. $71,000-$125,000

Omnicoms policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicos corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we are focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

$71,000-$125,000