Account Supervisor, Health

FleishmanHillard; New York (NY); Hybrid; USD 61,000 - 94,000; Full time

Benefits offered by this job

Hybrid work model

Medical benefits

401(k) matching

Paid time off

Job summary

FleishmanHillard is seeking an Account Supervisor to join our Health & Life Science practice in New York. You will manage day-to-day activities, oversee projects with senior team members, and guide client counsel while building strong relationships with media and healthcare professionals.

You will develop strategic plans and campaigns, supervise junior staff, and ensure timely delivery of high-quality press materials and social outreach. A collaborative, inclusive culture awaits.

Qualifications

• Minimum of 4+ years' experience in biotech, pharmaceutical or healthcare communications within a communications agency.
• A thirst for knowledge and desire to work in healthcare communications.
• Applied strategic thinking to translate insights into client ideas.
• Strong project management with ability to meet deadlines across multiple projects.
• Ability to translate clinical data into lay language for stakeholders.
• Understanding of digital media within integrated comms strategies.
• Ability to develop outreach plans via social platforms and third-party networks.
• Supervise and train junior staff, ensure quality control and workflow.
• Excellent writing and editing for press materials and plans.
• Experience in strategic media relations, pitching to reporters.
• Strong client relationship skills representing FH and clients.
• Commitment to diverse and inclusive teams.

Responsibilities

• Play a pivotal role in day-to-day activities for the Health & Life Science practice’s account teams.
• Coordinate across healthcare and agency teams and provide client counsel.
• Develop high-quality written materials and strategic plans.
• Drive campaigns aligned with client objectives and deliver results.
• Develop relationships with external audiences: media, professionals, organizations.
• Manage program plans and budgets for profitability; report status regularly.
• Identify opportunities for incremental business growth.
• Build and maintain strong client relationships.

Skills

Strong project management

Problem solving

Excellent writing

Editing skills

Strategic media relations

Client relationship skills

Digital & social media understanding

Team leadership

Strategic outreach planning

Diversity & inclusion mindset

Job description

Agency

FleishmanHillard

Job Function

Consulting

Job Subfunction

Business and Change Consulting

Account Supervisor

FleishmanHillard has an immediate opening for an Account Supervisor to join our dynamic and collaborative Health & Life Science practice. We’re seeking energetic professionals with good instincts, who are early adopters and self-starters, and have an adventurous spirit and passion for collaboration. Our culture values talented, nimble, creative people who both are exemplary leaders and effective team players.

This position provides the opportunity to work on exciting communications programs for a leading healthcare brand in the oncology space, develop key relationships with healthcare industry clients, and manage the strategic outreach to the media, third-party organizations, healthcare professionals and consumers. At FleishmanHillard you define it. We help you make it happen. Are you ready to join the team?

FleishmanHillard values the importance of impact and inclusion to strengthen the bonds between us, grow our people and create spaces for everyone to thrive. We stay true to our commitment to our people and the communities in which we live and work. As part of our ongoing effort to be the world’s most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our impact and inclusion goals.

Responsibilities

• Play a pivotal role in handling many of the day-to-day activities for the Health & Life Science practice’s account teams, including working with senior members of the team to help oversee projects, connecting across our healthcare and agency teams, and provide client counsel.
• Be flexible and facilitate teamwork within account team; coordinate team resources and create opportunities for junior staff to take on more responsibility; fully utilize agency resources to create the "best teams" for your clients.
• Demonstrate ability to develop and provide feedback on high-quality written materials, including strategic plans, press materials, social copy, client correspondence, etc.
• Drive strategic plans and communications campaigns across key stakeholders that are aligned with client business objectives and deliver results.
• Develop relationships and coordinate correspondence with external audiences: third-party organizations, healthcare professionals, media, etc.
• Develop and monitor client program plans and budgets for profitability; report status to client and agency management on a regular basis.
• Explore and create opportunities for incremental business growth within your clients’ organizations.
• Build and maintain strong client relationships.

Qualifications

• Minimum of 4+ years' experience. Biotech, pharmaceutical or healthcare communications experience within a communications agency is required.
• A thirst for knowledge, interest and desire to work in the ever-changing world of healthcare and communications.
• Skilled at applied strategic thinking; anticipating issues, trends, and connections, and translating those insights into actionable ideas for the client and our healthcare team.
• A collaborative team member and team leader, with strong project management and problem-solving skills and ability to meet deadlines and manage multiple projects simultaneously.
• Ability to translate large amounts of clinical data and information into lay language that resonates across client stakeholders.
• Keen understanding of the role of digital media in integrated communications strategies as well as traditional, digital and social media healthcare environments.
• Ability to develop and contribute to strategic outreach plans to external audiences via social platforms (e.g., LinkedIn, Twitter, Facebook, Instagram, etc.), third-party organizations, healthcare professionals, media, etc.
• Ability to effectively supervise and train junior-level account staff, provide quality control, determine workflow and assignments.
• Excellent writing and editing skills, including the ability to develop and strategically direct the creation of press materials and communications plans.
• Demonstrated strategic media relations planning, with the ability to develop strong media pitch angles, lead pitch teams and pitch story ideas to reporters.
• Strong client relationship skills and the ability to successfully represent FH and client companies to key stakeholders.
• Committed to cultivating diverse teams and contributing to an inclusive working and learning environment.

Our Story

FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. FleishmanHillard was named 2020, 2021 and 2022 Campaign Global PR Agency of the Year; 2023 ICCO Large Agency of the Year – The Americas; 2022 and 2023PRWeek U.S. Agency of the Year; 2022 and 2023PRWeek U.S. Outstanding Extra-Large Agency of the Year; 2023 Campaign US PR Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; and 2021 PRWeekUKLarge Consultancy of the Year. FleishmanHillard is part ofOmnicom PR Group and has nearly 80 offices in more than 30 countries, plus affiliates in 45 countries.

Hybrid Work Model

FleishmanHillard offers a hybrid work model and seeks employees who are comfortable working in the office for a portion of their week, in accordance with their local office hybrid work policy. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees’ lives. We acknowledge that our people are diverse individuals with unique circumstances and needs, and therefore our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office.

Benefits

• A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.
• $61,000.00 - $94,000.00

Office Attendance Policy

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Talent Development Commitment

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

Salary Range

The anticipated salary range for a Account Supervisor is $61,000.00 - $94,000.00.

Additional Salary Statement

$61,000.00 - $94,000.00

Link to Recruitment Privacy Notice

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice