Research Associate - Mandarin Fluent

Parexel; Glendale (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Parexel Glendale is hiring for an Onsite Research Associate who is fluent in English and Mandarin. This role supports Phase I trials and participant enrollment, with training leading to a variety of responsibilities in a fast-paced clinical setting.

The position offers day shifts (Mon–Fri) with occasional weekend work, base pay $20.00–$26.00 per hour, and a comprehensive benefits package. Parexel emphasizes career growth and internal advancement within the company.

Qualifications

• Customer service experience in a fast-paced environment.
• Fluent in written and spoken English and Mandarin.
• Patient care experience highly preferred.
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
• BS+ in related life science field OR HS diploma/GED with relevant experience.

Responsibilities

• You will understand study protocols and be able to complete required medical procedures.
• Recruit study participants by calling the database, attending events, posting flyers in schools and other locations.
• Enter study participants in the tracking system and study logs, maintain calendars and information systems.
• Conduct screening visits and participant visits, assist staff physicians in assessment of medications, adverse events, and test results.
• Prepare/monitor study supplies and stock levels in clinic/hospital.
• Label, inventory, and send plasma samples.
• Problem solve participant issues as they arise.
• Ensure basic participant safety is provided.
• Assist with Monitor visits (i.e., room setup).
• Identify issues needing Sponsor approval and bring to the attention of the CRC.
• Maintain and update knowledge of Clinical Operating Guidelines and their application.
• Assume appropriate role with study participants and caregivers.
• Assure quality and accuracy of source and CRF documentation.
• Comply with QM guidelines and perform corrections for QM, CRC and Monitor/Sponsor Representative.

Skills

Bilingual EN/Mandarin

Customer service

Clinical support

Attention to detail

Education

BS or HS with relevant experience

Job description

Onsite Research Associate - Bilingual in English and Mandarin

Parexel Early Phase Clinical Unit supports the development of innovative new medicines which are vital for public health, improving outcomes, and saving lives. The early phase and “first in human” trials are the first step in testing these novel treatments in humans.

At Parexel Glendale, CA unit our highly trained and skilled Research Associates are crucial to ensuring the successful completion of Phase I trials. This is a great role for anyone that aspires to be an enrollment specialist, clinical research coordinator, or eventually manager. Parexel provides a great system of support to help you grow and advance your career internally.

What you’ll do after training is completed (including but not limited):

• You will understand study protocols and be able to complete required medical procedures
• Recruit study participants by calling the database, attending company sponsored community events, posting flyers in schools, senior centers, supermarkets, and other establishments.
• Enter study participants in the study participant tracking system and study logs, maintain appointment calendars, and operate company information systems and computer programs.
• Conduct screening visits and study protocol specific study participant visits, assist staff physicians in assessment of concomitant medications, adverse events, lab results, and other test results.
• Prepare/monitor study supplies and stock levels in clinic/hospital.
• Label, inventory, and send plasma samples.
• Problem solve study participant issues as they arise.
• Ensure basic study participant safety is provided
• Assist with Monitor visits (i.e., room set up, etc.).
• Identify issues that need Sponsor approval and bring these to the attention of the CRC.
• Maintain and update knowledge of Clinical Operating Guidelines and their proper application.
• Assume appropriate role with study participants and caregivers.
• Assure quality and accuracy of source and CRF documentation.
• Comply with Quality Management (QM) department guidelines and perform corrections for QM, CRC and Monitor/Sponsor Representative in a timely manner.

Your Profile:

• Customer service experience in a fast-paced environment
• Fluent in written and spoken English and Mandarin
• Patient Care experience highly preferred
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• B.S.+ in related life science field OR HS diploma/GED with relevant experience

Shifts/Hours:

• Seeking candidates that can work the day shift M-F
• Weekend shifts are occasionally required

Base Pay Range: $20.00 to $26.00 per hour

Actual salaries may vary within the range based on several factors including, but not limited to education, training, experience, professional achievement, and location.

In addition to base salary, some roles may be eligible for participation in Parexel’s annual performance-based bonus plan, annual salary review and additional total rewards incentives.

Our talent acquisition team will provide additional details on our bonus plan or incentive programs for those eligible roles. For all eligible employees, we offer market leading benefit programs including paid time off, 401k match, life insurance, health insurance, and other benefit offerings in accordance with the terms of applicable plans.

EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.