Research Analyst, Online Communities

Ipsos-Insight, LLC; Chicago (IL); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Generous PTO

Healthcare plans

Wellness benefits

Flexible workplace policy

Job summary

Ipsos in Chicago is seeking an entry-level Research Analyst to help brands understand customers and make smarter business decisions. You’ll gain hands-on experience across the research lifecycle, from setup through final delivery.

You will manage online studies, program surveys and discussions, monitor data quality, build engaging communities, and support participant recruitment. This role is ideal for recent graduates eager to learn and grow in market research.

Qualifications

• Bachelor's degree in a related field or graduating soon.
• Strong curiosity about consumer behavior.
• Excellent organizational and project management skills.
• Strong written and verbal communication abilities.
• Comfort with technology and learning new software.
• Attention to detail and problem-solving.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, especially PowerPoint and Excel.

Responsibilities

• Take ownership of online studies, ensuring they run on schedule.
• Program, test, launch, and manage surveys and digital activities.
• Create reporting templates and draft client-ready PowerPoint presentations.
• Monitor fieldwork, quotas, data quality, and study status.
• Build and maintain online research communities.
• Assist with recruiting participants and managing databases.
• Deliver high-quality work with attention to detail.

Skills

Curiosity about consumer behavior

Excellent organizational skills

Strong written and verbal communicatie

MS Office proficiency (PowerPoint, Exe

Education

Bachelor's degree in Marketing, Business, Psychology, Communications, Sociology, Statistics (related field)

Tools

PowerPoint

Excel

Online survey platforms

Job description

What makes this role important at Ipsos?

Are you curious about why people buy certain products, choose specific brands, or respond to new ideas? Do you enjoy solving problems, working with data, and learning new technology? As a Research Analyst, you'll gain hands-on experience in the exciting world of market research while helping leading brands understand their customers and make smarter business decisions.

This entry-level role is designed for recent college graduates who are eager to learn, develop new skills, and build a strong foundation in research, project management, and consumer insights. This role serves as the foundation for future growth into Senior Research Analyst and Account Manager positions. You'll work alongside experienced researchers and client teams, gaining exposure to every stage of the research process while developing valuable analytical and professional skills.

The ideal candidate is intellectually curious, highly organized, detail-oriented, and interested in building a career in market research, customer insights, and consulting.

What you can expect to be doing:

• Manage Research Projects

  • Take ownership of online research studies, helping ensure projects are executed accurately, efficiently, and on schedule from setup through final delivery.

  • Program, test, launch, and manage surveys, online discussions, live chats, and other digital research activities using innovative research platforms.

  • Partner with account team to build initial reporting template, create charts, and develop compelling PowerPoint presentations that help clients make informed business decisions.

• Monitor and Ensure Data Quality

  • Track fieldwork progress, manage participant quotas, evaluate data quality, troubleshoot issues, and keep project teams informed of study status and results.

• Build and Maintain Engaging Research Communities

  • Manage online research communities by publishing content, communicating with participants, overseeing incentive programs, and supporting member engagement activities. Build, maintain and update community database to ensure the right sample selection.

• Support Participant Recruitment and Community Health

  • Assist with recruiting participants, managing sample and respondent databases, monitoring community activity, and helping ensure a positive participant experience.

• Drive Excellence

  • Bring attention to detail, strong organizational skills, and a proactive mindset to every project while delivering high-quality work in a collaborative environment.

This might be the job for you if you have:

• Bachelor's degree (completed or graduating soon) in Marketing, Business, Psychology, Communications, Sociology, Statistics, or a related field

• Strong curiosity about consumer behavior and market trends

• Excellent organizational and project management skills

• Strong written and verbal communication abilities

• Comfort working with technology, AI and learning new software applications

• Attention to detail and problem-solving skills

• Ability to manage multiple priorities in a fast-paced environment

• Proficiency with Microsoft Office, especially PowerPoint and Excel, is a plus

In accordance with NY/CO/CA/WA law, the estimated base salary for this role is $55,000-$70,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What's in it for you:

At Ipsos you will experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

Inclusive Workplace Commitment:

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

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