Resale Buyer Trainees

Uptown Cheapskate; Austin (TX); On-site; USD 28,000 - 42,000; Part time

Job summary

An established industry player in upscale fashion exchange is seeking enthusiastic Fashion Consultants and Buyers. This role offers a unique opportunity to engage with customers, assist in sales, and contribute to a sustainable fashion initiative. Ideal candidates will possess strong customer service skills, a passion for fashion, and a desire for career advancement within the secondhand resale industry. Join a dynamic team that values creativity and teamwork, and be part of a rewarding environment that celebrates individuality and style. If you thrive in a fast-paced setting and are eager to learn, this is the perfect opportunity for you!

Benefits

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Strong customer service and sales skills are essential for this role.
• Experience in secondhand retail is strongly preferred.

Responsibilities

• Assist customers on the sales floor and provide excellent service.
• Maintain a clean and visually appealing store environment.

Skills

Customer Service

Sales Skills

Team Leadership

Communication Skills

Fashion Knowledge

Organizational Skills

Education

Experience in Retail

Experience in Secondhand Resale

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

IN THE AUSTIN AREA, WE HIRE ONLY FOR THE AUSTIN LOCATION ON SOUTH LAMAR AND THE NEW LOCATION AT 7501 BURNET RD. Please do not apply if you are looking at other locations.

Please note: We will contact you VIA E-MAIL, not by text or phone call, if we wish to schedule an interview. Please check your SPAM folder for a response.

Uptown Cheapskate Austin on South Lamar is an award-winning locally-owned upscale fashion exchange specializing in resale of trendy, designer, and vintage apparel & accessories for men and women. We have been voted Best of Austin and our San Marcos and College Station locations have also won multiple awards.

FASHION CONSULTANT: SALES / CUSTOMER SERVICE

Responsibilities include:

• Assisting customers on the sales floor, in the dressing room, and at the register.
• Providing excellent customer service at all times.
• Demonstrate high values and service by leading by example on and off the sales floor.
• Helping maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
• Processing incoming product to include tagging, sensoring, and moving to and from back stock as needed.
• Assisting with displays and housekeeping.

Requirements:

• Team player with good people skills.
• Personable and pleasant.
• Ability to display a high level of energy without the need for motivation.
• Reliable and dependable with excellent work ethic.

ADDITIONAL OPPORTUNITIES FOR ADVANCEMENT:

SHIFT LEADER / KEYHOLDER

Shift leaders/keyholders serve as manager on duty for short periods during hours the store is open as well as being trained to open and close the store.

Shift Leader responsibilities include:

• Opening and closing the store by following a list of tasks assigned for each day.
• Supervising staff.
• Coaching, training, and motivating team members to achieve higher performance and interaction with all customers.
• Demonstrate high values and service by leading by example on and off the sales floor.
• Helping maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
• Assisting management and ownership with running the store.
• Excellence at sales, customer service, inventory management, housekeeping, and all other in-store tasks.

Qualifications:

• Team player with good leadership and people skills.
• Strong coaching, customer service, and selling skills with a take-charge mentality.
• Strong verbal and written skills.
• Outwardly display a high level of energy without the need for motivation.

PART-TIME AND FULL TIME AVAILABLE

ADDITIONAL OPPORTUNITIES:

We are looking for seasoned resale professionals & buyers who have worked specifically in the secondhand resale clothing industry. By that, we do not mean just regular retail. Previous experience with another secondhand resale store for management is strongly preferred. We seek motivated individuals with a long-term interest in sustainable fashion. For assistant managers, experience and an interest in future opportunities in management, district-management, and corporate-level positions down the road is a plus.

AS SECONDHAND RESALE IS A DIFFERENT ANIMAL, PREVIOUS EXPERIENCE IS STRONGLY PREFERRED for assistant manager candidates. By that, we mean being an employee of a secondhand resale store such as those listed below. Having sold or shopped in one does not qualify.

Examples of resale stores that would provide appropriate past work history:

• Uptown Cheapskate
• Buffalo Exchange
• Pavement Clothing
• Plato's Closet
• Style Encore
• Clothes Mentor
• Hut 8
• Kid-to-Kid
• Once Upon a Child
• Local stores with similar business models.

BUYER:

Buyers work directly with our vendors (the public) to determine what product we take in. If you are upbeat, positive, love fashion, people, and learning and are looking for a career or something full time, we want to meet you! Join a company that offers the community a clothing recycling option and a way to score on current fashion at a great price.

BUYER responsibilities include:

• Participate in sorting, evaluating, and buying gently used brand name clothing, accessories, and shoes from customers.
• Providing excellent customer service through brand and style knowledge.
• Participate in visual merchandising of store and overall appearance.
• Sales and customer service to shoppers.

Required Attributes are:

• Must live, eat, and breathe fashion!
• Stellar knowledge of young adult fashion and brands plus designer. Vintage a plus!
• Amazing organizational and multitasking abilities.
• Exceptional customer service skills.
• Strong communication skills.
• Energetic upbeat outlook.
• Desire to have a career and grow with the company.

PART-TIME AND FULL TIME AVAILABLE!

ASSISTANT STORE MANAGER:

The assistant store manager will assist the general manager and ownership with the operation of a profitable store that is focused on exceptional customer service that exceeds expectations. Responsible for all aspects of assisting with managing the store may include opening and closing the store, buying product from the public, hiring/scheduling, helping to develop and manage a team focused on the customer, assisting with the oversight of day-to-day store operations to achieve sales and profitability goals, customer acquisition, and customer retention. Also responsible for assisting with inventory quality control and budgeting, including labor cost and operational expenses. This is a hands-on, led by example position.

• Team Development - Identifying, recruiting, and properly staffing the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals. Total labor goal below 20% of net sales.
• Coaching, training, and motivating team members to achieve higher performance and interaction with all customers.
• Demonstrate high values and service by leading by example on the sales floor.
• Schedule regular meetings with team members to keep abreast with additional training, changing conditions, and current fashion trends.
• Sales and Results Driven.
• Develop and execute strategies to drive customer traffic, customer buys, and customer sales.
• Adhere to company guidelines keeping COGS (cost of goods) in balance and minimizing the potential for loss.
• Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.

Qualifications:

• Strong demonstration of current fashion trends for core customer.
• Strong coaching/leadership, customer service, and selling skills with a take-charge mentality.
• Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week.
• Strong verbal and written skills.
• Demonstration of management skills and the go-to source for the team for creative solutions for all challenges encountered.
• Outwardly display a high level of energy without need for motivation.

PART-TIME AND FULL TIME AVAILABLE

IMPORTANT! We will contact you VIA E-MAIL if we wish to schedule an interview. Please check your SPAM folder for a response. If you have not heard back from us in a week, please feel free to follow up. You will not be contacted by phone or by text except under special circumstances.