REQUEST FOR PURCHASE (RFP) & COMMERCIAL SALES SPECIALIST

ADP, Inc.; Allentown (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

ADP, Inc. in Allentown, NJ is seeking a RFP & Commercial Sales Specialist to drive opportunity identification, manage bid processes, and support pricing and contracts.

You will collaborate across departments, coordinate quotes, respond to solicitations, and help deliver an excellent customer experience through disciplined proposal management and strong analytical skills.

Qualifications

• 4–7 years of experience in RFP/proposal management or sales operations.
• Ability to read, analyze, and interpret complex commercial documents.
• Strong cross-functional collaboration and project management skills.
• Excellent written and verbal communication; detail oriented.
• Experience with pricing, contracts, and customer agreements.

Responsibilities

• Identify and evaluate RFP and bid opportunities across multiple channels.
• Coordinate internal teams, manage timelines, and drive proposals to submission.
• Develop and maintain price lists and customer pricing agreements.
• Review contracts and commercial documents for key requirements.
• Provide commercial coordination for a product or service line.
• Prepare quotes and coordinate pricing, orders, and scheduling.
• Communicate with customers and ensure their needs are met.
• Improve RFP identification and response processes.

Skills

RFP / proposal management

Sales operations

Project coordination

Customer service

Procurement

Pricing & contracts analysis

Communication skills

MS Excel

CRM/ERP systems

Tools

CRM

ERP

Excel

Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

REQUEST FOR PURCHASE (RFP) & COMMERCIAL SALES SPECIALIST

Full Time Allentown, NJ, US

Salary Range: $70,000.00 To $100,000.00 Annually

Position Summary

The RFP & Commercial Specialist is a key cross-functional role supporting the company’s growth through RFP and bid opportunities, commercial operations, and customer support.

The Specialist will work alongside existing team members to identify and evaluate new RFP and bid opportunities, review requirements, coordinate internal teams, manage timelines, and bring proposals through to successful submission. The role will also contribute to the development and maintenance of price lists and customer pricing agreements and support the review and analysis of contracts and other commercial documents.

In addition, the Specialist will have dedicated responsibility for the commercial coordination of an assigned product or service line, including preparing quotes, processing orders, coordinating pricing and schedules, communicating with customers, and working with internal teams to ensure customer needs are met.

This is an opportunity for someone who enjoys variety, problem-solving, working with customers and multiple departments, and taking ownership of projects from start to finish. The position will have the opportunity to make a meaningful impact by helping the company pursue new business, strengthen commercial processes, and deliver an excellent customer experience.

Key Responsibilities

The Specialist will work collaboratively with the existing RFP resource to expand and strengthen the company's RFP and bid management capabilities .

Responsibilities will include:

Opportunity Identification & Analysis

• Proactively monitor and evaluate government, municipal, commercial, industry, and procurement bid sites and platforms to identify potential business opportunities.
• Conduct detailed searches and research to identify RFPs, RFQs, IFBs, and other solicitations that align with the company's capabilities, products, services, and strategic objectives.
• Review and analyze solicitation documents to understand scope, specifications, qualifications, contractual requirements, evaluation criteria, submission requirements, and critical deadlines.
• Evaluate opportunities to determine alignment with the company's capabilities, resources, products, services, and ability to meet the requirements.
• Identify key business requirements, potential risks, areas of concern, and information needed from internal stakeholders.
• Prepare summaries of qualified opportunities and communicate relevant requirements and considerations to appropriate stakeholders.
• Participate in internal review and go/no-go discussions for opportunities under consideration.
• Maintain an organized pipeline of potential, qualified, active, submitted, and awarded opportunities.

Grant & Funding Opportunity Monitoring

Monitor and evaluate grant award activity to identify institutions receiving funding relevant to the company's products and services, research key points of contact, and identify potential sales opportunities.

Provide timely reporting and actionable information to Outside Sales to support proactive customer engagement and business development, with particular focus on S10 Instrumentation, C06 Facility Modernization, and potentially G20 funding programs.

RFP Response & Proposal Coordination

Share responsibility for managing the RFP response process from initiation through final submission.

Coordinate and facilitate internal RFP review and kickoff meetings with relevant stakeholders.

Translate RFP requirements into defined responsibilities, deliverables, and internal timelines.

Assign and distribute RFP sections, questions, forms, and requirements to appropriate departments and subject-matter experts.

Establish and monitor internal deadlines.

Proactively follow up with stakeholders and address issues that may affect the response timeline.

Serve as a central point of coordination throughout the proposal process.

Gather and consolidate technical information, pricing, certifications, forms, supporting documentation, and other required materials.

Review responses for completeness, accuracy, consistency, and compliance with solicitation requirements.

Identify gaps, inconsistencies, or potential concerns and coordinate resolution.

Assemble and coordinate final proposal and bid submissions.

Coordinate final internal review and approvals.

Ensure proposals and bids are submitted accurately, completely, and on time.

Maintain submission records and analyze bid outcomes.

Work with the existing RFP resource to continuously improve the company's RFP identification, evaluation, response, and submission processes.

Pricing, Customer Agreements & Contract Analysis

The Specialist will work collaboratively with the existing resource responsible for these functions to increase capacity, share responsibility, strengthen processes, and establish appropriate depth and continuity .

Develop, maintain, and update multiple product and service price lists.

Ensure pricing information remains accurate, current, and aligned with approved commercial strategies.

Maintain customer‑specific pricing agreements and related documentation.

Review customer pricing agreements to identify pricing structures, expiration dates, volume

requirements, special conditions, and other commercial considerations.

Support the accurate implementation and maintenance of customer‑specific pricing.

Review contracts, customer agreements, RFPs, and other commercial documents to identify key business, pricing, operational, and customer requirements.

Analyze documents for obligations, deliverables, deadlines, renewal provisions, pricing requirements, service requirements, and other conditions that may impact the business.

Summarize key commercial and operational requirements for appropriate stakeholders.

Identify unusual terms, inconsistencies, potential risks, or areas requiring clarification and escal TO the appropriate Commercial, management, or legal resource.

Collaborate with the existing resource to improve processes, documentation, tracking, and management of pricing agreements and commercial documents.

Develop sufficient knowledge and proficiency across these functions to provide effective shared ownership and continuity.

Dedicated Commercial & Customer Coordination

The Specialist will have dedicated responsibility for providing commercial coordination and operational support for an assigned product or service line. This is a standalone function.

Commercial & Customer Coordination

Manage the commercial coordination of an assigned product or service, including quotations, pricing, order processing, customer communication, and scheduling, while working closely with the Vice President responsible for the product/service line to support customer requirements, commercial priorities, and business objectives.

Qualifications & Experience

• 4 - 7 years of experience in RFP/proposal management, sales operations, commercial operations, project coordination, customer service, procurement, or a related field.
• Demonstrated ability to manage multiple projects, priorities, and deadlines in a fast‑paced environment.
• Experience reading, analyzing, and interpreting detailed business documents, RFPs, contracts, or customer agreements with emphasis on MSA/Commercial contracts
• Strong analytical and problem‑solving skills with the ability to evaluate information and exercise sound judgment.
• Excellent organizational skills and exceptional attention to detail.
• Strong written and verbal communication skills.
• Demonstrated ability to coordinate effectively across multiple departments and stakeholder groups.
• Strong follow‑through and accountability, with the ability to drive assignments to completion.
• Ability to work independently, prioritize effectively, and take ownership of responsibilities.
• Comfortable working with pricing, customer agreements, contracts, and other commercially sensitive information.
• Proficiency with Microsoft Office, particularly Excel and Word.
• Experience with CRM, ERP, quoting, procurement, or document management systems.
• Ability to learn complex products, services, systems, and processes quickly.
• Ability to establish productive working relationships with both internal and external customers.
• Experience supporting international customers and commercial activities preferred
• Working knowledge of government, healthcare, pharmaceutical, laboratory or regulated market procurement processes preferred.
• Fluency in one or more languages in addition to English is considered a strong asset however not required.

Position Goal

To maximize the company's ability to identify and pursue qualified business opportunities while providing effective commercial coordination and customer support for an assigned product or service line.

The position will achieve this by proactively identifying and evaluating RFP and bid opportunities, managing the end-to-end proposal response process, coordinating cross‑functional resources, and ensuring accurate and timely submissions. The position will also provide knowledgeable commercial support through effective quoting, pricing, order processing, customer coordination, contract and pricing analysis, and management of related commercial information.