Reproductive Health Assistant (“Medical Assistant”)

Planned Parenthood of Illinois; Waukegan (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid parental leave

PTO and holidays

401k with employer matching

Life Insurance

Disability coverage

Employee assistance program

Professional development

Flexible spending accounts

Free medical services

Pet Insurance

Job summary

Planned Parenthood of Illinois seeks a Reproductive Health Assistant (Medical Assistant) to provide clinical support for family planning, medication abortion, and procedural abortion services. You will prepare patients, assist with visits, and ensure patient-centered care in a fast-paced environment.

Responsibilities include rooming patients, collecting vitals, assisting with procedures, specimen collection, and ensuring accurate EHR documentation.

Qualifications

• Graduation from a medical assisting program accredited by CAAHEP or ABHES.
• Epic EHR experience is strongly preferred; one year of EMR experience is required.
• Experience in reproductive healthcare and high-volume ambulatory care is preferred.
• Strong clinical organization and accurate documentation skills required.

Responsibilities

• Room patients and assist clinicians with examinations and procedures.
• Assist with family planning, medication abortion, and procedural abortion visits.
• Perform venipuncture, specimen collection, and point-of-care testing.
• Prepare rooms and supplies; support clinic flow and scheduling coverage.
• Document care accurately in the EHR; follow safety and infection control protocols.
• Deliver respectful, confidential care and communicate clearly with patients and colleagues.

Skills

Clinical organization

Accurate documentation

Patient-centered communication

Infection prevention

Teamwork

Education

CAAHEP/ABHES-accredited Medical Assisting program

Job description

Summary

The Reproductive Health Assistant(“Medical Assistant”) provides direct clinical support for family planning, medication abortion, and procedural abortion services. Working with clinicians and nursing staff, this position prepares patients, assists with visits and procedures, and promotes safe, timely, patient-centered care. Occasional front desk coverage may be assigned.

Essential Functions

• 1. Patient Preparation and Clinical Support. Room patients; obtain and document vital signs, histories, medication information, and allergies; prepare examination rooms; and assist clinicians with examinations and authorized procedures.
• 2. Reproductive Healthcare Support. Assist with family planning, medication abortion, and procedural abortion visits, including patient preparation, equipment readiness, approved patient instructions, and ultrasound preparation and support as trained and authorized.
• 3. Specimen Collection and Testing. Perform venipuncture, specimen collection and handling, and authorized point-of-care testing in accordance with competency validation, clinical protocols, and applicable requirements.
• 4. Patient Flow and Team Coordination. Prepare rooms and supplies between visits, communicate patient readiness and delays, and support efficient clinic flow. Provide registration or scheduling coverage when needed.
• 5. Safety, Documentation, and Quality. Document care accurately in the Electronic Health Record (EHR); follow infection prevention, privacy, laboratory, and safety requirements; maintain clinical equipment and supplies; and report concerns promptly.
• 6. Patient Experience and Collaboration. Deliver respectful, inclusive, confidential care; communicate clearly with patients and colleagues; and perform delegated duties within documented training, competency, and authorization.

Other Responsibilities

Complete required PPIL onboarding and initial competency validation within established timelines; maintain competencies through ongoing training and reassessment. Perform other duties as assigned within the role’s authorized scope.

Qualifications

• Education (Strongly Preferred): Graduation from a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs ("CAAHEP") or the Accrediting Bureau of Health Education Schools ("ABHES"). Professional certification (CMA/RMA) is not required.
• Experience (Required): At least one year of experience using an electronic health record; Epic experience is strongly preferred.
• Experience (Preferred): One or more years of experience as a Medical Assistant in a high-volume ambulatory care setting; reproductive healthcare and Electronic Health Records experience preferred.
• Skills: Clinical organization, accurate documentation, patient-centered communication, infection prevention, and effective teamwork.

Physical Demands

Frequent standing, walking, reaching, and computer use; occasional assistance with patient movement and lifting up to 25 pounds. Reasonable accommodations may be provided.

Position Information

Reports to: Health Center Manager | FLSA Status: Non-exempt | Schedule: As assigned, including possible evenings or weekends

$20.15 - $20.15 an hour

Benefits

• Company-subsidized premiums on Medical, Dental, and Vision Insurance
• Up to 12 weeks Paid Parental Leave for eligible emplpyees
• Generous Paid Time Off (PTO) and paid holidays
• Mission-focused work
• 401k with employer matching
• 100% company-paid Life Insurance
• 100% company-paid Short- and Long-Term Disability Coverage
• Robust Employee Assistance Program
• Professional Development awards and opportunities
• Flexible Spending Accounts
• Free Medical Services at PPIL
• Pet Insurance

EEO Statement

Planned Parenthood does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law. We know that BIPOC and women identifying candidates are less likely to apply to jobs unless they meet every requirement. Do not be deterred if your experience does not align perfectly with every qualification in job posting.