Representative, Sales- Corporate & Wedding (Universal Horror Unleashed)

Universal Orlando Resort; Las Vegas (NV); On-site; USD 65,000 - 100,000; Full time

Job summary

Universal Orlando Resort in Las Vegas seeks a Corporate/Wedding Sales Representative to drive group and wedding sales for Universal Horror Unleashed. You will coordinate with Food & Beverage, Operations, and Finance to meet targets and deliver exceptional guest experiences.

Responsibilities include developing wedding packages, managing relationships with planners, and leading sales strategies to increase bookings while aligning with safety and internal policies.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2+ years of group and event sales experience in Las Vegas hospitality or related field.
• Strong communication and presentation skills for client meetings and site visits.

Responsibilities

• Develop and execute strategic group and event sales programs.
• Drive growth of the wedding business segment and cultivate planner partnerships.
• Stay informed on product offerings, industry trends and internal processes.
• Attend to Environmental, Health & Safety responsibilities and perform other duties as assigned.

Skills

Communication skills

Presentation skills

Relationship management

Team collaboration

Sales planning

Education

Bachelor’s degree in a related field

Tools

Salesforce

Delphi/Amadeus

Horizon/SAP POS

Microsoft Office

Job description

JOB SUMMARY:

The Corporate / Wedding Sales Representative will focus on selling Universal’s newest year-round horror attraction, Universal Horror Unleashed. They will oversee the day-to-day activity of ensuring that group sales targets and guest service standards are consistently met, and partner closely with Food & Beverage, Operations, Finance, and other internal teams. The role requires proactive outreach, exceptional relationship management, and the ability to tailor experiences to meet the unique needs of each group segment. This includes weddings, school events, field trips, proms, and other related markets including social, military, educational, religious, and fraternal (SMERF) organizations.

JOB SUMMARY:

The Corporate / Wedding Sales Representative will focus on selling Universal’s newest year-round horror attraction, Universal Horror Unleashed. They will oversee the day-to-day activity of ensuring that group sales targets and guest service standards are consistently met, and partner closely with Food & Beverage, Operations, Finance, and other internal teams. The role requires proactive outreach, exceptional relationship management, and the ability to tailor experiences to meet the unique needs of each group segment. This includes weddings, school events, field trips, proms, and other related markets including social, military, educational, religious, and fraternal (SMERF) organizations.

MAJOR RESPONSIBILITIES:

• Develop and execute strategic group and event sales programs, including team-building experiences, educational offerings, and specialty group packages, while partnering with Food & Beverage, Operations, Finance, and other internal teams to drive revenue growth, enhance guest engagement, and expand market reach. Partners with the Sales Manager to generate repeat business, new leads, and referrals.
• Drive the development and growth of the wedding business segment, creating compelling wedding packages, cultivating relationships with planners and industry partners, generating qualified leads, and overseeing sales strategies to increase bookings and deliver exceptional client experiences.
• Continue to be well-versed in all Universal Horror Unleashed product offerings, procedures, and policies. Stay informed about industry trends, competitive offerings, and emerging event technologies. Participate in ongoing training, internal briefings, and product updates to ensure accurate and current knowledge is applied in all client interactions.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

EDUCATION:

• Bachelor’s degree in a related field, or equivalent combination of education, training, and relevant experience.

EXPERIENCE:

• 2+ years group & event sales experience in the Las Vegas hospitality and/or event industry; or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• LVMPD Non-Gaming Work Card.

ADDITIONAL INFORMATION:

• Strong communication skills, both written and verbal, with the ability to support client and internal partner needs.
• Effective presentation skills and ability to conduct site visits, client meetings, and product overviews.
• Technical acumen to effectively navigate point-of-sale and CRM systems including Salesforce, Delphi/Amadeus (Space Management/BEO), and Horizon/SAP POS/ticketing system is desirable.
• Knowledge and experience working in the Las Vegas hospitality and/or event industry.
• Ability to work nights and weekends as determined by business needs.
• Proficient in Microsoft Office, including Word, Excel, PowerPoint, Teams and Outlook.
• Ability to use sound judgment and escalate complex client, contract, or operational matters to leadership as appropriate.
• Ability to review sales activity, maintain accurate records, and support reporting needs.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Horror Unleashed. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE