Representative Payee Specialist — Client Funds & Compliance

Goodwill Industries of the Inland Northwest; Spokane (WA); On-site; USD 26,000 - 28,000; Full time

Job summary

Goodwill Industries of the Inland Northwest in Spokane, WA is seeking an Administrative Payee Services Representative to ensure funds are distributed correctly and records are maintained. A background and credit check are required, and the role is full-time and hourly with a wage of $19–$20 per hour DOE.

Responsibilities include providing customer service, maintaining confidentiality, handling payee distributions for rent, utilities, and client needs, conducting intake interviews, and

Qualifications

• High school diploma or GED required; or 1–3 months related experience or training.
• Background and credit check required.

Responsibilities

• Provide excellent customer service.
• Maintain confidentiality at all times.
• Distribute funds per payee plan for rent, utilities, and client needs.
• Conduct intake interviews and maintain payee files.
• Communicate with caseworkers and financial staff to schedule appointments.
• Maintain and issue checks; keep accurate records.

Skills

Customer service

Confidentiality

Communication

Organizational skills

Education

High school diploma or GED

1–3 months related experience/training

Job description

Goodwill Industries of the Inland Northwest in Spokane, WA is seeking an Administrative Payee Services Representative to ensure funds are distributed correctly and records are maintained. A background and credit check are required, and the role is full-time and hourly with a wage of $19–$20 per hour DOE.

Responsibilities include providing customer service, maintaining confidentiality, handling payee distributions for rent, utilities, and client needs, conducting intake interviews, and