Representative, Enrollment I - Part time

BlueCross BlueShield of South Carolina; Columbia (SC); Remote; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a detail-oriented individual for a part-time role focused on membership and enrollment activities. This position involves processing applications, updating electronic files, and ensuring effective communication with customers. The company offers flexible working hours and a supportive environment, making it an ideal opportunity for those looking to balance work and personal commitments. With a commitment to employee well-being, the organization provides various benefits, including health plans and retirement savings, to foster a thriving workplace.

Benefits

401(k) retirement savings plan with company match

Subsidized health plans

Free vision coverage

Paid annual leave

Nine paid holidays

On-site cafeterias

Fitness centers

Wellness programs

Tuition assistance

Service recognition

Qualifications

• Ability to acquire knowledge of the membership system.
• Working knowledge of word processing and spreadsheet software.

Responsibilities

• Processes applications for new enrollments, terminations, and changes.
• Updates electronic enrollment files and resolves customer inquiries.

Skills

Customer service

Organizational skills

Analytical skills

Communication skills

Basic business math

Education

High School Diploma or equivalent

Tools

Microsoft Office

Microsoft Access

Job description

Summary Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, and database updates.Description

Logistics: This is a part-time Work from Home @Richland County, SC position. This position offers flexible working hours/days and pays a piece rate per work completed.

What You Will Do:

• Receives and logs subscriber and member enrollment applications to the system.

• Processes/keys applications including new enrollments, terminations/cancellations, changes, and renewals.

• Updates all electronic enrollment files. Works edit/error reports generated from membership transactions.

• Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard/custom ID cards.

• Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems.

• Participates in special projects as assigned related to enrollment, billing and reconciliations

To Qualify for This Position, You Will Need:

• Required Education: High School Diploma or equivalent.

• Required Skills and Abilities: Ability to acquire knowledge of the membership system. Working knowledge of word processing and spreadsheet software. Good judgment. Effective customer service and organizational skills. Demonstrated verbal and written communication skills. Basic business math proficiency. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion.

• Required Software and Tools: Microsoft Office

We Prefer That You Have:

• Preferred Specialized Training: Office technology or secretarial science

• Preferred Work Experience: One (1) year of customer service, administrative/clerical support, and/or membership/billing/accounts experience

• Preferred Skills and Abilities: Working knowledge of database software. Computer systems support knowledge. Knowledge of booklet ID card preparation, underwriting enrollment regulations, contract formats. Knowledge of state and federal laws related to private business types of insurance. Knowledge of standard benefit structures.

• Preferred Software and Other Tools: Working knowledge of Microsoft access.

• Work Environment: Typical office environment. Travel between office buildings. Moving/carrying of boxes/materials.

What We Can Do for You:

• 401(k) retirement savings plan with company match.

• Subsidized health plans and free vision coverage.

• Life insurance.

• Paid annual leave - the longer you work here, the more you earn.

• Nine paid holidays.

• On-site cafeterias and fitness centers in major locations.

• Wellness programs and healthy lifestyle premium discount.

• Tuition assistance.

• Service recognition.

• Incentive Plan.

• Merit Plan.

• Continuing education funds for additional certifications and certification renewal.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here'smore information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information, or any other legally protected status.

Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals, and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state, and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [e-mail] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will decide regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here'smore information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [e-mail] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email [e-mail] call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

Some states have required notifications. Here's more information.