Representative, Cash Receipts

University of Illinois Foundation; Champaign (IL); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical, vision, and dental coverage

Company paid life insurance

Generous vacation (24 days)

Generous pension benefits

Job summary

The University of Illinois Foundation is seeking a Representative, Cash Receipts in Champaign, IL. The role handles gift processing, data entry, and donor communications, ensuring accurate recording and compliance with policies.

Responsibilities include processing various gift types, reconciling transactions, and supporting special projects while maintaining high service standards for donors and University units. Hybrid work options are available with a comprehensive benefits package.

Qualifications

• Bachelor's degree with at least three years of related experience.
• Strong customer service and communication with diverse groups.
• Excellent attention to detail and organizational skills.
• Ability to work both independently and collaboratively to meet deadlines.

Responsibilities

• Process and classify items received through the Foundation's various gift processing offices.
• Enter, store and retrieve gift data using Hyland OnBase; maintain documentation and ledgers.
• Provide excellent customer service to donors, companies, and University colleagues via email and phone.
• Process manual credit card transactions, handle refunds approved by the Director, and coordinate with units using Square.
• Research and correct gifts deposited into wrong University accounts; coordinate with University accounting.
• Assist with special projects and other duties as assigned by the Manager and Director of Cash Receipts.

Skills

Customer service

Attention to detail

Communication skills

Independent worker

Education

Bachelor's degree

Tools

Hyland OnBase

TED

Job description

Representative, Cash Receipts

The University of Illinois Foundation (Foundation) is the official fundraising and private gift-receiving organization of the University of Illinois (University). It works closely with alumni and friends, faculty and staff, corporations and foundations, as well as campus development professionals to create fundraising programs and opportunities that benefit the University.

The University of Illinois Foundation has an immediate opening for a Representative, Cash Receipts.

This position is responsible for a variety of accounting and complex duties using discretion and independent judgement with regard to the processing of gifts, non-gifts, and adjustments on a daily basis. Provides donors and University units with accurate instructions and documentation for receiving different types of transactions which include check, credit card, ACH, wires, and securities.

Duties And Responsibilities

• Process and classify items received through the Foundation's lockbox, Cash Receipts Office, Chicago Gift Processing Office, and Springfield Gift Processing Office, determining appropriate categorization (gift, grant, contract or estate gift) and ensuring compliance with accounting policies and procedures.
• Enter, store and retrieve information related to all gifts and non-gifts using Hyland OnBase, maintaining accurate documentation and filing of all transactions, reports and ledgers.
• Provide excellent customer service to donors, companies, and University colleagues through email and phone correspondence, assisting with recurring gift maintenance, providing documentation, and offering additional support as needed.
• Process manual credit card transactions through the Foundation website, handle credit card refunds approved by the Director, and work with units using Square readers to reconcile events with receipts.
• Research and record Foundation gifts inadvertently deposited into University accounts, coordinating with University accounting to ensure proper gift processing.
• Assist with special projects and perform related duties as assigned by the Manager and Director of Cash Receipts.

Required Qualifications

• Bachelor's degree with a minimum of three years related work experience
• Strong customer service skills with ability to work with diverse constituent groups
• Excellent attention to detail, organizational abilities, and communication skills
• Proficiency in learning position-related software and databases
• Ability to work both independently and collaboratively, recognizing priorities to meet deadlines

Preferred Qualifications

• Experience with accounting or business-related fields with knowledge of customary cashiering tasks.
• Familiarity with the University of Illinois Foundation and University of Illinois administrative systems and procedures.
• Experience with Hyland OnBase and/or the donor Tracking and Engagement Database (TED).
• Familiarity with University Advancement activities.

Application Deadline: September 7, 2026

The starting salary range for this position is projected to be $40,000 - $45,000 per year. This is a salaried non-exempt role. While our job postings include salary ranges, your compensation will be based on your specific experience and qualifications—we're not limited by these posted ranges.

You’ll be inspired daily in our state-of-the-art, environmentally conscious workspace - a stunning LEED-certified building featuring contemporary amenities including an on-site wellness center and café with healthy dining options. We encourage work-life balance through our hybrid schedule for many positions, combining in-office collaboration with up to 2 days of remote work flexibility.

• Your comprehensive benefits package includes medical, vision, and dental coverage, company paid life insurance, generous vacation time including 24 days annually, and more.
• Generous pension benefits are also included.

We invest in your present and future wellbeing, providing the support you need to succeed.

THE UNIVERSITY OF ILLINOIS FOUNDATION IS AN EQUAL OPPORTUNITY EMPLOYER