Representante Bilingüe de Servicio al Cliente y Ventas

Atento; Caguas (PR); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee Discount on cell phone

Medical Insurance

Monthly performance incentives

Career development opportunities

Job summary

ATENTO is looking for a Customer Service Representative to provide outstanding service and support. You will engage with customers, resolve inquiries effectively, and build loyalty through account management.

This role demands a bilingual (English/Spanish) candidate with strong communication skills and prior experience in customer service. ATENTO offers a competitive salary, extensive benefits, and opportunities for career growth in a diverse workplace.

Qualifications

• 1-2 years of experience in Customer Service is required.
• Experience in Sales/Cross sales is preferred but not required.
• Strong communication and customer relation skills.

Responsibilities

• Provides customer service through effective resolution of inquiries.
• Builds customer loyalty through effective account management.
• Uses documentation and tools to deliver exceptional service.

Skills

Bilingual English/Spanish

Customer service experience

Strong communication skills

Sales/Cross sales experience

Education

High school diploma or equivalent

Job description

ATENTO is looking for a Customer Service Representative to provide outstanding service and support. You will engage with customers, resolve inquiries effectively, and build loyalty through account management.

This role demands a bilingual (English/Spanish) candidate with strong communication skills and prior experience in customer service. ATENTO offers a competitive salary, extensive benefits, and opportunities for career growth in a diverse workplace.