Repossession Specialist II

Yamaha Motor Corporation, USA; Kennesaw (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Fertility Benefits

37.5 hour work-week

Medical, Dental, Vision

Life and AD'D Insurance

Wellness Program

Short-Term Disability Coverage (for HO

Long-Term Disability

Student Debt Repayment Benefits

Ability to borrow Yamaha product

Job summary

Yamaha Motor Corporation, USA is seeking a Repossession Specialist II in Kennesaw, GA to manage the repossession lifecycle, communicate with vendors, and maintain accurate documentation while ensuring adherence to multi-state laws. The role includes heavy skip tracing with internal and external tools to reduce losses on Yamaha financed Powersports and Marine products.

The position involves locating customers, handling notices, and coordinating with dealers and internal teams to maximize

Qualifications

• Associates degree or equivalent combination of education/experience.
• 3 years of experience in consumer finance, auto finance, powersports finance, or secured lending.
• Strong knowledge of multi-state repossession laws, FDCPA, SCRA and FCRA.
• Experience with loan servicing, CRM, or collections platforms.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Bilingual Spanish is a plus.

Responsibilities

• Assign repossessions and appraise collateral; coordinate with repossession vendors.
• Handle impound notices; track collateral location post-repossession; manage redemptions.
• Obtain updates; approve vendor fees; maximize recovery; perform skip tracing.
• Handle inbound/outbound calls for past-due accounts; negotiate payment arrangements.
• Build relationships with vendors; support dealers and internal departments.
• Ensure proper documentation of notices (cures, sale notices, deficiency letters).
• Prepare account documentation for legal action; comply with policies and laws.

Skills

CRM systems

MS Office

Spanish (bilingual)

Education

Associate degree

Tools

CRM software

Loan servicing platform

Job description

Yamaha Motor has an exciting opportunity for a Repossession Specialist II to join our Retail Finance Team in Kennesaw, GA. This position is responsible for all administration, correspondence and documentation throughout the entire repossession process. They will ensure that all applicable notices are properly documented and mailed in a timely manner. Also ensure compliance with all repossession policies, multi-State and Federal law. This role will perform heavy skip-tracing with the use of internal and external skip-tracing tools to reduce and prevent losses on Yamaha financed Powersports and Marine products.

What You'll Be Doing

• Assign all repossessions, accurately appraise collateral and communicate with repossession vendors to secure collateral.
• Handle impound notices, track collateral location after repossession and handle redemptions.
• Obtain updates, approve fees from repossession vendors and timely act upon them to maximize recovery efforts. Locate customers and find new leads using advance skip tracing.
• Handle inbound and outbound calls for past due accounts, while maintaining composure and professionalism. Collects and negotiate payment arrangements to cure delinquency. Documents the account accurately and efficiently.
• Build solid professional relationships with vendor(s) that support the repossession process. Also provide support to dealers and internal departments, for accounts placed out for repossession or repossessed.
• Ensure that repossession notices such as right to cures, notice of intent to sale and deficiency letters are properly documented and mailed in a timely manner.
• Perform score cards on repossession performance. Provide reporting and make recommendations to management.
• Prepare account documentation for legal action, execute multiple tasks and assignments given by management.
• Understand and adhere to company policies and procedures. Comply with all state, federal laws and regulations with regards to appropriate contact/dialogue with consumers
• Ensure that all the add on products (Service/ Warranty/ GAP/etc.) get cancelled in a timely manner.
• Assist\Back-up for the Collection Specialist, Remarketing Administrator and Recovery Specialist.
• Other duties assigned by management.
• The team will work split shifts and some Saturdays.

Requirements

• Associates degree or equivalent combination of education/experience
• 3 years of experience in consumer finance, auto finance, powersports finance, or secured lending.
• Strong knowledge of multi-state repossession laws, FDCPA. SCRA and FCRA
• Knowledge of collections compliance requirements such as FDCPA, SCRA, bankruptcy, and privacy standards.
• Experience with loan servicing, CRM, or collections platforms.
• Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
• Knowledge of collections compliance requirements such as FDCPA, SCRA, bankruptcy, and privacy standards.
• Experience with loan servicing, CRM, or collections platforms.
• Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
• Bilingual skills - Spanish (a plus)

What's In It For You

• 401(k) and Profit Sharing
• Fertility Benefits
• 37.5 hour work-week
• Medical, Dental, Vision
• Life and AD'D Insurance
• Wellness Program
• Short-Term Disability Coverage (for hourly roles)
• Long-Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product

Reports to: Department Manager

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.