Repossession Agent (Tow Truck Driver)

Lenders Recovery Service, LLC; Indianapolis (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

Lenders Recovery Service, LLC is a professional repossession and automobile remarketing company with 30+ years in business, based in Indianapolis, IN. The Repossession Agent (Tow Truck Driver) is a full-time, on-site role locating and securing vehicles per client work orders.

You will operate a tow truck, document activities, and maintain equipment while adhering to laws, safety standards, and company policies. Flexible hours including evenings and weekends may be required.

Qualifications

• Strong driving and vehicle operation skills with a valid driver’s license and clean driving record.
• Experience operating tow trucks or similar vehicles preferred.
• Ability to use GPS, mapping apps, and mobile tech for locating collateral and documenting repossessions.
• Sound judgment and conflict de-escalation skills; stay calm, professional and respectful in challenging situations.
• Attention to detail and basic administrative skills for accurate reporting and paperwork.
• Understanding of repossession regulations, safety standards, and company procedures.
• Physical ability to enter/exit vehicles, secure loads, and work outdoors in varied weather.
• Reliable work ethic, punctuality, and ability to work independently and as part of a team.
• Prior repossession/towing/transportation experience is beneficial but training may be provided.

Responsibilities

• Safely operate a tow truck and follow established routes.
• Document all activities and complete inventory logs and condition reports.
• Communicate professionally with the office, clients, and involved parties.
• Maintain tow truck and equipment and follow safety procedures.
• Work flexible hours, including evenings and weekends, as needed.

Job description

Company Description Lenders Recovery Service, LLC is a professional repossession and automobile remarketing company with over 30 years in business. The team brings more than 120 years of combined industry experience, providing reliable and knowledgeable service to clients. All staff members undergo comprehensive background checks and screenings to ensure trustworthiness and compliance. The company is committed to delivering personal, above-and-beyond service, focusing on integrity, safety, and client satisfaction. Applicants can expect to join a stable organization that values professionalism and high-quality work.
Role Description The Repossession Agent (Tow Truck Driver) is a full-time, on-site role based in Indianapolis, IN. In this position, the agent locates and secures vehicles and other collateral as directed by client work orders, using company-provided tools, technology, and equipment. Daily responsibilities include safely operating a tow truck, following established routes, documenting all activities, and completing accurate condition reports and inventory logs. The agent communicates professionally with the office team, clients, and any involved parties, adhering to company policies and applicable laws and regulations. The role also involves maintaining the tow truck and equipment, following safety procedures, and working flexible hours, including evenings and weekends, as needed.
Qualifications

• Strong driving and vehicle operation skills, including valid driver’s license and clean driving record; experience operating tow trucks or similar vehicles is preferred.
• Ability to use GPS, mapping applications, and mobile technology for locating collateral and documenting repossessions.
• Sound judgment and conflict de-escalation skills, with the ability to remain calm, professional, and respectful in challenging situations.
• Attention to detail and basic administrative skills for accurate reporting, paperwork completion, and time management.
• Understanding of or willingness to learn repossession industry regulations, safety standards, and company procedures.
• Physical ability to perform job duties, including entering and exiting vehicles frequently, securing loads, and working outdoors in varying weather conditions.
• Reliable work ethic, punctuality, and ability to work independently and as part of a team.
• Prior experience in repossession, towing, transportation, security, or related fields is beneficial but not required; training may be provided.