Reportable Event Management Specialist

RHA Health Services, LLC; Nashville (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Payactiv

Employee perks & discounts

Paid Time Off

Health insurance

401(k)

Wellbeing programs

Free CPR training

Job summary

RHA Health Services in Nashville, TN, is seeking a Reportable Event Management Specialist (Regular) to oversee and manage reportable events in IDD programs, ensuring regulatory compliance through thorough documentation and timely reporting.

The role requires a High School diploma or equivalent (Bachelor’s preferred) and at least 2 years’ experience with individuals with developmental disabilities, plus a valid driver’s license. Join a mission-driven team dedicated to quality and safety.

Qualifications

• Must be 18 years of age or older.
• High School diploma or equivalent required.
• Bachelor's degree preferred.
• Minimum of 2 years’ experience working directly with individuals with developmental disabilities preferred.
• Valid driver's license and reliable transportation required.
• Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities.
• Demonstrated experience with incident management, regulatory compliance, and quality assurance.

Responsibilities

• Coordinate timely reporting of all incidents and events that meet regulatory and organizational criteria for reportability.
• Conduct thorough investigations of reported events, including interviewing staff, reviewing documentation, and gathering information.
• Act as primary liaison for regulatory agencies and submit required reports within timeframes.
• Develop and implement corrective action plans and monitor effectiveness.
• Provide training to staff on reporting procedures and regulatory requirements.
• Maintain a secure database of reportable events and generate reports for senior management.
• Participate in quality improvement initiatives to reduce reportable events.

Skills

Regulatory compliance

Incident management

Documentation

Investigation

Stakeholder liaison

Regulatory reporting

Education

High School diploma or equivalent

Bachelor’s degree preferred

Job description

We are hiring for: Reportable Event Management Specialist Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Reportable Event Management Specialist is responsible for the oversight and management of reportable events in the Intellectual and Developmental Disabilities (IDD) industry. This role ensures compliance with regulatory requirements and internal policies by meticulously documenting, investigating, and resolving reportable incidents. The Specialist will serve as a liaison between the organization, regulatory bodies, and other stakeholders to ensure timely and accurate reporting and follow-up on all reportable events.

DUTIES AND RESPONSIBILITIES

• Event Reporting and Documentation Coordinate the timely and accurate reporting of all incidents and events that meet regulatory and organizational criteria for reportability. Ensure that all reportable events are documented in accordance with state and federal regulations as well as organizational policies.
• Investigation and Analysis Conduct thorough investigations of reported events, including interviewing staff, reviewing documentation, and gathering other pertinent information. Analyze incidents to determine root causes and identify trends or patterns that may indicate systemic issues.
• Compliance and Regulatory Liaison Act as the primary contact for regulatory agencies regarding reportable events. Prepare and submit required reports to regulatory bodies within established timeframes. Stay updated on changes to regulations and ensure organizational compliance.
• Follow-Up and Resolution Work with relevant departments to develop and implement corrective action plans to address issues identified during investigations. Monitor the effectiveness of corrective actions and adjust strategies as needed to prevent recurrence.
• Training and Education Provide training to staff on reporting procedures, regulatory requirements, and best practices for incident management. Develop and maintain educational materials and resources for staff.
• Data Management and Reporting Maintain an organized and secure database of reportable events and related documentation. Generate reports and analyze data to provide insights and recommendations to senior management.
• Quality Improvement Participate in quality improvement initiatives aimed at reducing the frequency and severity of reportable events. Collaborate with other departments to enhance overall quality and safety within the organization.
• Additional Responsibilities: Perform additional duties as assigned to support the overall mission and objectives of the organization.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

MINIMUM QUALIFICATIONS

• A minimum of 18 years of age required.
• High School diploma or equivalent required.
• Bachelors’ degree preferred.
• Minimum of 2 years’ experience working directly with individuals with developmental disabilities preferred.
• Valid driver's license and reliable transportation required.
• Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities.
• Demonstrated experience with incident management, regulatory compliance, and quality assurance.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Regularly required to lift 10 lbs. Must be able to lift a minimum of 15 lbs. Must be able to pull a minimum of 20 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre‑employment screening

• Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full‑time employees only)
• Health/Insurance (full‑time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job‑specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do.

RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

At RHA Health Services, the people we serve and support are at the very center of everything we do.

Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high‑quality care to individuals with intellectual/developmental disabilities.

In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing.

Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more.

If you share our passion, there is a place for you at RHA Health Services.

From inpatient care to community‑based services, from in‑home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset.

Many of our employees also experience opportunities for career growth and continued education.

RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care.

At RHA, we believe we all deserve the chance to live our best possible lives.

To learn more, visit rhahealth.org or email us at [e-mail].

RHA Health Services – Where Compassion Meets Career.