Report Technician- Police- (Provisional)

City of Buffalo; Buffalo (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

City of Buffalo invites applicants for a Clerk/Record Technician role within the Buffalo Police Department. The position focuses on routine to detailed clerical tasks, including typing, records handling, and processing inquiries from the public.

May work various shifts including weekends and holidays. Responsibilities include maintaining records, preparing reports, handling payroll-related inputs, and operating office equipment.

Qualifications

• Graduation from High School, GED or Equivalency Diploma required.
• Typing/keyboarding course verification required as part of application.
• Polygraph exam required prior to appointment.

Responsibilities

• Receives and processes calls and inquiries from the public and directs them to proper authorities.
• Answers walk-in requests for information and records (accident, crime, etc.).
• Processes requests for various checks and maintains police operation records.
• Prepares and types documents and reports using alpha-numeric keyboard.
• Maintains logs, files, and property records and assists with related duties.
• Operates office equipment and maintains daily clerical tasks.

Skills

Office practices

Business arithmetic

Clerical aptitude

Typing 35 wpm

Instructions comprehension

PC operation

Detail orientation

Interpersonal skills

Education

High school diploma / GED

Tools

Word processing

Alphanumeric keyboard

Personal computers

Job description

Incumbents to a position in this class are responsible for the performance of routine, specialized and detailed clerical tasks in the Buffalo Police Department which involves the full-time or substantial part-time operation of equipment requiring the manipulation of a standard alphanumeric keyboard including typewriters and electronic word processing equipment, CRT Terminals, Personal Computers, Data Terminals and Printers. The Report Technician is assigned to clerical tasks within the Buffalo Police Department so that uniform personnel may be released for the performance of work of an enforcement nature. Duties require the exercising of independent judgment in the performance of various clerical tasks and a general understanding of office rules, procedures and policies. Incumbents may be required to work any of the three (3) shifts, including weekends and holidays. Immediate supervision is received from a member of the Buffalo Police Department as designated by the Commissioner of Police. This position exercises no supervisory responsibilities.

TYPICAL WORK ACTIVITIES

• Receives and processes calls and inquiries from the general public and directs them to the proper authority;
• -answers walk-in counter requests for information, accident records, crime records, etc.:
• Processes requests for warrant checks, criminal history checks, motor vehicle and other police related computer and manual checks;
• Maintains all records concerning police operations including report taking (crime reports, accident reports, etc.) from Police Officers, Walk-ins;
• -may take telephone reports and reports through other electronic means (i.e., Fax etc.);
• -records information involving stolen and recovered motor vehicles;
• -logs of all transactions;
• Maintains a record of and is responsible for all property taken from prisoners at central booking until same is either turned over to the Property Officer or is forward to City Court with the prisoner as the case maybe;
• - may be required to perform related duties including moving boxes in or out of storerooms;
• Prepares, enters and/or cancels messages on local, central police service and New York State Police Information Network, teletype and other police information networks;
• May be responsible for creating and maintaining computer files in relation to police related activities;
• Prepares and types arrest records, correspondence, documents, reports and other materials using equipment with an alpha numeric keyboard;
• -proofreads typed copy, noting any errors and makes corrections by using appropriate techniques;
• Processes, checks, codes and files mail, requisitions, vouchers, ledger cards, bills, receipts and other documents and/or materials;
• Compiles data; performs simple file studies; prepares periodic reports;
• Collects, compiles and types statistics and other related information;
• May be required to operate various office equipment including but not limited to personal computer, copying machine, transcription machine, as well as digital photo equipment and electronic fingerprint scanner, etc.;
• Collects fees and accounts for monies received;
• -may be responsible for reconciling and accounting for departmental funds;
• Maintains personnel records and schedules;
• Maintains departmental payroll including the input of information etc.;
• May be responsible for coordinating and maintaining day to day functions of special projects or operations, which may involve confidentiality;
• Performs related duties as required.

Promotional

Continuous and permanent status in any city department as a Clerk, Junior Data Control Clerk, Junior Traffic Clerk, Stenographer, Typist, Account Clerk, Account Clerk-Typist, Account Clerk-Stenographer, Administrative Aide, Assessment Clerk, Mail Room Clerk, Stock Clerk or Telephone Operator for one year.

In addition, all applicants must have completed a course in typing or keyboarding (course must be listed on application);

OPEN COMPETITIVE

Graduation from High School, GED or Equivalency Diploma and one year of full time clerical experience.

Special Requirement for Open Competitive and Promotional

All applicants must submit a school transcript verifying a successful typing or keyboarding course. Online computer training courses will not be accepted.

All applicants must successfully complete a polygraph exam prior to approval for appointment.

ADOPTED: 5/12/76
REVISED: 9/78; 7/83; l0/87; 4/93; 8/21/93 (annc); 7/3/96 (annc); 6/28/00; 7/19/07; 5/5/08; 05/24/17
REVIEWED: 1/23/12
Department of Human Resources, Civil Service Administration, Room 1001 City Hall, Buffalo, NY l4202

FULL PERFORMANCES KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

• Good knowledge of office practices, terminology and procedures;
• Working knowledge of business arithmetic;
• Clerical aptitude;
• Ability to understand and interpret written material;
• Ability to type accurately at the rate of 35 wpm using an alphanumeric keyboard;
• Ability to understand and follow oral and written instructions;
• Ability to be trained in the operation of a personal computer and various electronic equipment;
• Ability to organize and handle detail work;
• Ability to deal with citizens under stressful conditions;
• Ability to get along well with others;
• Excellent moral character;
• Physical condition commensurate with the demands of the position.