Replenishment & Customer Service Associate

Friedmans Home Improvement; Ukiah (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee discount on all merchandise

Store bonus eligibility

Team Member of the Quarter

Tuition reimbursement to furthercareer

401(k)

Job summary

Friedman’s Home Improvement in Ukiah, CA is hiring for a Replenishment (Day Stocker/Courtesy Clerk). The role involves stocking the sales floor, assisting customers, and processing returns while maintaining safety and efficiency on the shop floor.

You will handle pallet movement, use stock picker equipment, and coordinate with the Department Manager. The position requires physical stamina and reliability, with opportunities for tuition reimbursement and an employee discount.

Qualifications

• Attention to detail for reading SKUs and product placement.
• Ability to work independently for large portion of shift.
• Ability to work well within a team environment to reach goals.
• Ability to learn, process training/information/feedback and execute workload.
• D365 POS and handheld: identify product and create labels.

Responsibilities

• Provide excellent customer service by ensuring customers are directed to the product and a Sales Specialist is available for assistance.
• Assist customers with Carry Out radio calls by loading product into customer vehicles professionally
• Provide customer services such as cutting keys as needed
• Return returned items to shelves
• Help with restocking returns, retrieving carts, emptying bins, cleaning restrooms
• Cross trained to answer 214s by ringing on a register during peak times
• Maintain regular and predictable attendance
• Remove empty pallets from sales floor
• Stock shelves, counters or tables with merchandise
• Operate equipment such as pallet jacks, forklifts, order pickers, saws
• Ensure accurate stocking of products from pallets by aisles/directions
• Match model/item numbers and resolve discrepancies with handheld
• Identify overstock and label appropriately
• Keep work area safe and clean
• Move boats and pallets to the sales floor for team members
• Strong knowledge of process and product location
• Maintain attendance

Skills

Customer service

Attention to detail

Teamwork

Independent work

Process training

D365 POS handheld

Tools

D365 POS

Handheld scanner

Job description

Friedman’s Home Improvement in Ukiah, CA is hiring for a Replenishment (Day Stocker/Courtesy Clerk). The role involves stocking the sales floor, assisting customers, and processing returns while maintaining safety and efficiency on the shop floor.

You will handle pallet movement, use stock picker equipment, and coordinate with the Department Manager. The position requires physical stamina and reliability, with opportunities for tuition reimbursement and an employee discount.