Repairs Surveyor

Amplius

Milton (IN)

Hybrid

USD 54,000 - 66,000

Full time

2 days ago

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Benefits offered by this job

Flexible working

Pension scheme

Cycle to work scheme

Employee Assistance Programme

State of the art IT equipment

Volunteer days

Annual leave

Job summary

Amplius is seeking a Repairs Surveyor to join our Property Operations team. You will survey customers’ homes, identify defects and oversee repairs through to completion, ensuring safety and quality across multiple properties.

The role is permanent, full time, 36.25 hours per week, hybrid with weekly office presence in Milton Keynes. You’ll travel daily to sites and need a UK driving licence; DBS clearance and right to work in the UK are essential.

Qualifications

A building-related qualification or relevant experience.
Level 3 QCF recognised housing management qualification, or willingness to work towards.
Good working knowledge of buildings, defects, housing repairs and maintenance.
Strong written and verbal communication with the ability to produce clear reports.

Responsibilities

Survey customers’ homes, identify defects and recommend solutions through to completion.
Review and respond to customer complaints, ensuring commitments are followed and issues resolved promptly.
Produce clear written reports following inspections to support decisions and repair outcomes.
Monitor repair performance against KPIs including first-time fix rates and customer satisfaction.
Inspect completed works to ensure they meet health and safety, building standards and internal policies.
Manage a portfolio of homes, coordinating with the Customer Service Team and others, including out-of-hours support.

Skills

Building knowledge

Property surveys

Customer service

Communication

Education

Level 3 QCF housing management

Job description

Salary £44,858.80 (plus car allowance of £2,750.28) per year

Location Milton Keynes, with a requirement to be present in the office one day a week

This is a Permanent, Full Time vacancy that will close in 10 days at 23:59 GMT.

Repairs Surveyor JD - Download

The Vacancy

Are you experienced in housing repairs and maintenance? Join our Property Operations team as a Repairs Surveyor, helping keep customers’ homes safe, well maintained and repaired to a high standard.

Salary: £44,858.80 (plus car allowance of £2,750.28) per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5.15pm

Location: Hybrid - weekly office presence in Milton Keynes. This role will involve daily travel to properties in various locations.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Survey customers’ homes, identify property defects and recommend appropriate solutions through to completion.
Review and respond to customer complaints, making sure commitments are followed through and issues are resolved promptly.
Produce clear written reports following inspections to support decisions and repair outcomes.
Monitor repair performance against KPIs, including first-time fix rates, customer satisfaction and job completion times.
Inspect completed works to check quality and ensure they meet health and safety requirements, building standards and internal policies.
Manage a portfolio of homes, working with customers, the Customer Service Team, Property Services Management and other colleagues, including supporting the out-of-hours emergency service through the call-out rota.

What You’ll Need To Thrive In This Role

A building-related qualification or relevant experience, alongside a Level 3 QCF recognised housing management qualification, or a willingness to work towards one.
Good working knowledge of buildings, associated defects, housing repairs and maintenance.
Experience of identifying property defects and carrying out surveys or inspections, with the ability to recommend appropriate solutions.
Strong written and verbal communication skills, with the ability to produce clear reports and provide a customer-focused service.
A commitment to service excellence and delivering a high-quality customer experience.

Important - DBS clearance, a full UK drivers’ licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.

Closing: 11th November 2026

Interviews in Milton Keynes: TBC

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

The Benefits