Repairs Service Manager

Rantec Power Systems Inc.; Los Osos (CA); On-site; USD 96,300 - 125,000; Full time

Benefits offered by this job

Medical (PPO, HSA)

Dental & Vision

Vacation & PTO

Tuition assistance

401(k) with 6% match

Friday off on 9/80

Free catered lunch Fridays

Job summary

Rantec Power Systems Inc. is seeking a Repairs Service Manager to ensure the repairs unit meets company goals.

This role develops policies, drives strategic initiatives, and coordinates with customer services, quality, engineering, finance and supply chain to keep operations efficient. Key duties include monitoring unit performance, leading supplier improvements, and guiding staff to high performance while ensuring safety and regulatory compliance.

Qualifications

• Bachelor’s degree in engineering or business required.
• 5+ years in supervision and manufacturing/operations.
• Effective verbal and written communication with all levels of the business.
• Ability to use data to determine root causes of issues and to drive corrective action.
• Ability to execute duties under pressure from deadlines.
• Excellent communication and organizational skills; ability to provide accurate concise management summaries of status and information.
• Proficient in Microsoft Project, Word, Excel, Access, and MRP/ERP systems.

Responsibilities

• Develop and maintain policies and procedures for repairs across functional lines.
• Coordinate interfaces with customer services, quality, engineering, finance and supply chain.
• Interpret policies to provide a uniform approach to repairs.
• Monitor progress toward unit goals and deadlines.
• Lead supplier performance improvement based on scorecards and metrics.
• Communicate expectations and vision to team members.
• Motivate and train staff to achieve high performance and business growth.
• Oversee a Repairs Administrator and day-to-day procedures.
• Devise new marketing strategies to increase product sales.
• Work in a safe professional manner adhering to regulations.
• Arrive on time and meet customer product schedules.
• Perform other duties as assigned.

Skills

Leadership

Data analysis

Verbal & written communication

Root cause analysis

Project management

Education

Bachelor’s Degree in Engineering or Business

Tools

Microsoft Project

Microsoft Word

Microsoft Excel

Microsoft Access

MRP/ERP systems

Job description

Position Summary

The Rantec Repairs Service Manager’s primary responsibility is to ensure the business unit is meeting goals that contribute to the overall success of the Company. The position has a broad range of responsibilities; from establishing policies and procedures for the business segment; creating and implementing strategies to achieve targets; assuring that the day-to-day operations supporting the segment are operating effectively.

Essential Duties and Responsibilities

• Develop and maintain policies and procedures across functional lines relative to the repairs business.
• Manages interfaces with customer services, quality, engineering, finance and supply chain departments, as required.
• Accurate interpretation of policies and procedures to provide a uniform approach to repairs.
• Hold others accountable and ensure policies and procedures are followed consistently across the business.
• Actively monitor business unit goals to ensure progress is made and goals are on track to reach the desired outcome by set deadlines.
• Lead efforts in supplier performance improvement based on scorecards and internal metrics.
• Communicate expectation levels and vision to team members.
• Motivate, encourage and train staff in a manner that results in high performance and general business growth.
• Oversee a Repairs Administrator, ensuring day‑to‑day procedures are executed on time.
• Devise new marketing strategies to increase product sales or reexamine and modify strategies that are not pushing the business unit to meet its goals.
• Be well‑organized, analytical and work towards the big picture while keeping day‑to‑day objectives on track.
• Work flexible hours, as required.
• Work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state and federal regulations.
• Arrive on time and work each day, as scheduled, to meet customer product schedules.
• Perform other duties as assigned.

Qualifications / Requirements

• Must be able to perform each essential duty satisfactorily.
• Access to export‑controlled commodities, technical data, technology and services requires U.S. citizenship, lawful permanent residency, or a properly licensed foreign person.
• Employment contingent on compliance with ITAR regulations and obtaining and maintaining the necessary export authorization license.

Education and Experience

• Bachelor’s Degree in Engineering or Business.
• 5+ years of supervision, manufacturing engineering and manufacturing/operations experience preferred.
• Effective verbal and written communication with all levels of the business and ability to present to groups.
• Ability to use data to determine root causes of issues and to drive corrective action.
• Ability to execute duties under pressure from deadlines.
• Excellent communication and organizational skills; ability to provide accurate concise management summaries of status and information.
• Proficient in Microsoft Project, Word, Excel, Access, and MRP/ERP systems.

Physical Requirements

• Work within a factory environment, including moderate noise and chemical odors.
• Move between sitting, standing and walking.
• Consistently lift and handle up to 10 pounds and periodically lift up to 49 pounds.
• Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception, and the ability to focus with correction if needed.
• Use required personal protective equipment (face mask, gloves, goggles, etc.) as required.

Benefits

• Competitive wages.
• Great benefits: Medical (PPO, HSA), Dental, Vision, Flexible Spending Accounts.
• Vacation: 2 weeks to start, holidays, PTO, paid sick leave.
• Tuition assistance.
• 401(k) with matching up to 6%.
• Peer-to‑peer recognition and years of service awards.
• Every other Friday off as we are on a 9/80 schedule.
• Free catered lunch on Friday/payday that we work.

Salary Range

$96,300.00 – $125,000.00

Rantec is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. Rantec will consider requests for reasonable accommodation from applicants with disabilities or sincerely held religious beliefs. If you require accommodation during the application process, please contact [e-mail].