Repair Technician - Production Film Camera

Actionlink, Llc; San Jose (CA); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid training

Paid time off

Paid holidays

Job summary

ActionLink is seeking a Repair Technician to join the Sony Account Technical Service Division in Carson, CA. You will troubleshoot and repair professional camcorders and related equipment, while handling associated administrative duties such as data entry and work orders.

The role requires hands-on repair experience, a background in electronics, and strong customer service skills. Excellent training, benefits, and a structured 40-hour work week are provided.

Qualifications

• Minimum 2 years hands-on repair of electronic equipment, preferably photo/video servicing.
• Associate degree in electronics or related field is a plus.
• Proficient knowledge of digital and analog circuitry and test equipment.

Responsibilities

• Troubleshoot, diagnose, and repair electronic and camera products correctly.
• Meet customer demands with efficient service support.
• Maintain performance levels aligned with service metrics.
• Use dedicated testing and service equipment.
• Data entry of evaluation findings and part numbers.
• Record keeping of product failures and service trends.
• Additional duties as assigned.

Skills

Electronic repair

Customer service

Schematic reading

Digital/analog circuitry

Test equipment

Soldering

Hand tools

ESD procedures

PC skills

Communication skills

Education

Associate degree in electronics

Tools

Test equipment tools

Job description

Master the art of repair! Sony equipment needs your Expertise!

ActionLink is seeking a Repair Technician join our Sony Account Technical Service Division and dive into the latest technological advancements in digital imaging!

The Repair Technician will troubleshoot and repair customer-owned Sony equipment focusing on the evaluation and repair of professional camcorders, ENG (Electronic News Gathering), and cinema, film, and production type equipment. The role also requires completion of related administrative tasks, which will include some data entry of evaluation findings and part numbers along with completion of work orders for assigned jobs.

Schedule & Location:

• 40 hours per week; 7:00am-4:00pm
• Sony IPSA Service Center at 2201 E Carson St, Carson, CA 90810

What We Offer:

• Represent a leading global innovator in digital imaging
• $30.00 - $33.00 hourly pay, commensurate with experience
• Medical, dental, vision, life, and prescription insurance plans
• W2 employment with biweekly pay schedule & direct deposit
• Plan for your future: 401(k) option with employer match
• Earn while you learn: Paid training to prepare you for success!
• Paid time off
• Paid holidays

Responsibilities:

• Troubleshoot, diagnose, and repair electronic & camera products correctly
• Meet customer demands by providing efficient and responsive service support to client products
• Maintain performance levels that are aligned with service metrics
• Use dedicated testing and service equipment
• Related administrative tasks such as data entry of evaluation findings
• Report and record keep product failures, trends, and serviceability
• Additional duties as assigned

The Talent we are Seeking:

• Minimum 2 years of experience in the hands-on repair and service of electronic equipment, preferably professional photo/video servicing
• Associate degree in electronics or with emphasis on electronic equipment a plus
• Proficient knowledge of digital and analog circuitry
• Knowledge and use of sophisticated test equipment in the repair process
• Ability to read and interpret electronic schematics
• Experience in precision soldering
• Demonstrated basic skills with precision hand tools and test equipment
• Knowledgeable of ESD (Electrostatic Discharge) procedures or willing to learn
• Good working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applications
• Excellent communication and customer service skills
• Motivated and goal oriented

Physical Requirements:

• Able to use a computer, phone, and other standard office equipment
• Must be mobile and able to sit and/or stand for four (4) hours
• Able to lift 35 lbs. from floor to chest level
• Basic understanding and ability to use various hand-held and power tools
• Smartphone with internet access/data plan

We are an equal employment opportunity employer.

ActionLink, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. ActionLink may ultimately pay more or less than the posted range depending on candidate qualifications and locations in CA. This range may be modified in the future.

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