Repair Technician - Production Film Camera

Actionlink, Llc; Paramus (NJ); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Prescription insurance

Weekly pay via direct deposit

401(k) with company match

Paid time off

Paid holidays

Job summary

ActionLink, LLC is seeking a Sony Repair Technician to troubleshoot and repair professional camcorders and ENG/production equipment at our Paramus depot. You’ll handle diagnostics, use test equipment, and complete work orders while delivering excellent customer service.

You will work Monday–Friday, 7am–4pm, with benefits including medical, dental, vision, life insurance, 401(k) with company match, and paid time off. Strong electronics knowledge and soldering skills are required.

Qualifications

• Minimum 2 years of hands-on repair of electronic equipment, preferably photo/video gear.
• Associates degree in electronics is a plus.
• Ability to read and interpret schematics and use test equipment.
• Experience with precision soldering and basic PC software (Excel/Word).
• Excellent communication and customer service skills.

Responsibilities

• Troubleshoot, diagnose, and repair electronic and camera products.
• Provide efficient service support and meet customer expectations.
• Maintain performance aligned with service metrics.
• Use testing and service equipment; document evaluation findings and part numbers.
• Report product failures and trends; perform related admin tasks.

Skills

Customer service

Schematics reading

ESD procedures

PC skills

Soldering

Test equipment

Education

Associate degree in electronics

Tools

Test equipment

Soldering tools

ESD equipment

Job description

Do you have a technical knack for resolving issues hidden within the intricate circuits of professional production equipment?

When others see a broken or malfunctioning camera, do you see a puzzle waiting to be solved?

If so, ActionLink wants YOU to join our Sony Account Technical Service Division and dive into the latest technological advancements in digital imaging!

Position Overview

The Repair Technician will troubleshoot and repair customer-owned Sony equipment focusing on the evaluation and repair of professional camcorders, ENG (Electronic News Gathering), and cinema, film, and production type equipment. The role also requires completion of related administrative tasks, which will include some data entry of evaluation findings and part numbers along with completion of work orders for assigned jobs.

As our Sony Repair Technician, you will interact with diverse, passionate photographers and production professionals who entrust their beloved gear to you. Your empathy, expert know-how, and communication skills will make their day.

Schedule & Location

• Schedule: Monday - Friday 7am -4pm
• Location: Sony Electronics Pro Solutions Depot at 115 W Century Rd, Paramus, NJ 07652 US
  

What We Offer

• Share your Sony enthusiasm: Represent a leading global innovator in digital imaging
• Experience-Driven Earnings: $27.61 - $33.00 hourly pay
• You're eligible for perks: Medical, dental, vision, life, and prescription insurance plans
• W2 employment: Weekly pay schedule, utilizing direct deposit
• 401(k) retirement savings plan with company match:Secure your financial future!

• Paid time off and paid holidays:Take a break and recharge with family and friends!

Duties

• Troubleshoot, diagnose, and repair electronic & camera products correctly
• Meet customer demands by providing efficient and responsive service support to client products
• Maintain performance levels that are aligned with service metrics
• Use dedicated testing and service equipment
• Related administrative tasks such as data entry of evaluation findings
• Report and record keep product failures, trends, and serviceability
• Additional duties as assigned

Qualifications

• Minimum 2 years of experience in the hands‑on repair and service of electronic equipment, preferably professional photo/video servicing
• Associate degree in electronics or with emphasis on electronic equipment a plus
• Proficient knowledge of digital and analog circuitry
• Knowledge and use of sophisticated test equipment in the repair process
• Ability to read and interpret electronic schematics
• Experience in precision soldering
• Demonstrated basic skills with precision hand tools and test equipment
• Knowledgeable of ESD (Electrostatic Discharge) procedures or willing to learn
• Good working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applications
• Excellent communication and customer service skills

Physical Requirements

• Able to use a computer, phone, and other standard office equipment
• Must be mobile and able to sit and/or stand for four (4) hours
• Able to lift 35 lbs. from floor to chest level
• Basic understanding and manual dexterity to use various hand‑held and power tools
• Smartphone with internet access/data plan

We are an Equal Opportunity Employer

#SONYREPAPP