Repair Technician PMD

Quipt Home Medical, Corp; New Hampshire; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance- multiple plans

Dental & Vision Insurance

Short Term & Long Term Disability

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Job summary

A leading medical equipment provider in New Hampshire seeks a Power Mobility Repair Technician. The role involves troubleshooting and repairing power mobility devices, educating clients on proper equipment use, and working closely with customer service. Candidates should have effective communication skills, a high school diploma, and the ability to lift up to 50 pounds. A flexible schedule is essential, with potential evening or weekend work required for emergency repairs. This position offers competitive pay and comprehensive benefits.

Qualifications

• Effective communication through electronic devices is necessary.
• Ability to learn in-house operational systems.
• Durable medical equipment (DME) knowledge is preferred.

Responsibilities

• Troubleshoot, diagnose, and repair Power Mobility Devices.
• Educate clients on equipment use and care.
• Coordinate daily routes with the customer service team.
• Follow up with clients to ensure satisfaction.
• Collaborate with manufacturers’ technical support to identify parts needed for repairs.
• Coordinate daily routes with customer service and order processing.
• Obtain quotes from manufacturers for repairs.
• Document repairs and quotes on assessments and trouble shooting forms.
• Aid in cleaning and disinfecting equipment.

Skills

Effective communication

Mechanical problem solving

Organizational skills

Experience using hand and power tools

Ability to utilize basic electronic devices

Education

High School diploma/GED

Tools

Hand tools

Power tools

Job description

Description

If you have compassion and the passion for helping others, then we want you to join our growing team! Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.

Let’s start with what’s important to you. The Benefits.....

Benefits

• Medical Insurance- multiple plans to choose from
• Dental & Vision Insurance
• Short Term Disability & Long Term Disability Options
• Life Insurance
• Generous PTO plan
• Paid Holidays
• 401K
• 401K match
• Competitive Pay

Position

Power Mobility Repair Technician

General Description

The Power Mobility Repair Technician will be responsible for troubleshooting, diagnosing, and repairing Power Mobility Devices.

Schedule

Monday-Friday

*evening or weekends may be required for emergency repairs

Duties/Responsibilities

• Visiting client’s homes, clinics and SNF to troubleshoot, diagnose and repair Power Wheel Chairs and Custom Manual WCs as well as other seating systems.
• Communicating with clients regarding concerns and resolutions
• Training/educating clients and caregivers in the proper use, care and safety of equipment
• Following up with clients to ensure client satisfaction
• Working with manufacturers’ tech support to troubleshoot and identify required parts for repairs
• Working with customer service team to coordinate daily routes and coordinate order processing
• Obtaining quotes from manufactures for the repairs.
• Communicate repairs needed and quotes on assessments and trouble shooting forms
• Completing necessary documents in a timely and accurate manner
• Assists in cleaning and disinfecting of equipment

To Succeed

• Ability to communicate effectively through electronic devices (ie. iPhone)
• Possess a valid State Driver’s License with an acceptable driving record
• Ability to learn in-house operational systems
• Experience using hand and power tools
• Mechanical and situational problem solving abilities
• Ability to utilize basic electronic devices
• Organizational skills
• High School diploma/GED required
• durable medical equipment (DME): Preferred but not Required
• Pass a background check

Requirements

Physical Requirements:

• Must be able to lift up to 50 pounds at times.
• Must be able to withstand prolonged periods of sitting, standing, and traveling in vehicle