Repair Technician II

Symbotic; Wilmington (MA); On-site; USD 31,684 - 42,705; Full time

Benefits offered by this job

Medical insurance

401K

Paid time off

Job summary

Symbotic seeks a Repair Technician II to join the Service Center of Excellence in Wilmington. You will execute repairs on robotic and subassembly units under limited supervision, document repairs, and aid engineers in improvements, ensuring quality and reliability for customer service needs.

Expect a fast-paced environment with safety-first protocols, ability to lift up to 60 lbs, and hands-on work across electromechanical systems. Competitive base pay and comprehensive benefits offered.

Qualifications

• High School Diploma or Equivalent.
• 2–4 years of experience in Machine Shop or Manufacturing Assembly.
• Proficient with schematics and wiring diagrams.
• Computer skills: Windows, Word and Excel.
• Must be self-motivated, organized and able to manage multiple tasks.
• Hands-on approach and readiness to learn in a demanding environment.

Responsibilities

• Study instructions, drawings and parts lists to prepare work.
• Assemble components and subassemblies, verify correct fit and connections.
• Troubleshoot damage or defects to determine repair needs.
• Maintain safe, clean work environment and conserve resources.
• Document actions in repair logs and quality forms.
• Test electromechanical subassemblies for functionality and quality.
• Assist engineers in Bot improvement activities.

Skills

Initiative

Organized

Multitask

Hands-on

Learning mindset

Reading schematics

Education

High School Diploma or Equiv

Tools

Microsoft Windows

Microsoft Word

Excel

Job description

Who We Are

With its AI‑powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high‑density, end‑to‑end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What We Need

We are seeking a Repair Technician who will be part of our Service Center of Excellence organization. This person should be someone who thrives in fast‑paced, solutions‑oriented, and creative environments. The primary responsibility of the Repair Technician II is to, under limited supervision execute all functions of repair of Symbot’s and subassemblies as outlined by the released OMS (Operations Method Sheets) and provide feedback to management any discrepancies in material or process that affect the quality of the robotic vehicle or the efficiency of the repair process.

What We Do

The Repair Operations team is part of the Service Center of Excellence which is responsible for service, repair, testing, evaluation, and field support. They manage repairs of mobile robots and electromechanical subassemblies in the Symbotic Wilmington location. They primarily focus on supporting repair and related spare parts material needs to support customer service requirements. The Repair Operations team collaborates closely with other departments to support repair needs and to continuously improve quality and reliability of the products.

What You’ll Do

• Prepares work to be accomplished by studying assembly instructions (such as Operation Method Sheets and Sequence of Events), assembly drawings, and parts lists, gathering parts, subassemblies, tools, and materials.
• Positions parts and subassemblies by using templates, fixtures, or reading measurements.
• Assembles components by examining connections for correct fit, fastening parts and subassemblies.
• The ability to troubleshoot damage or defects in the Bot or subassembly to determine what is needed for the repair.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Conserves resources by using equipment and supplies as needed to accomplish job results.
• Documents actions by completing repair log, traveler, and quality forms.
• Test Symbotic electromechanical subassemblies for functionality and/or quality.
• Work well in small groups.
• Perform troubleshooting of the robotic vehicle fleet, identifying anomalies and stoppages using schematic and wiring diagrams.
• Assist engineers in activities for Bot improvements.

What You’ll Need

• High School Diploma or Equivalent.
• Minimum of 2‑4 years of previous experience in the Machine Shop or Manufacturing Assembly Environment.
• Proficient with different schematics and wiring diagrams.
• Computer knowledge using Microsoft Windows & Microsoft Word & Excel.
• Initiative‑taking and highly organized.
• Able to lift 60 pounds and can stand for extended periods of time.
• Possess an understanding of diverse types of mechanical and/or electrical test equipment.
• Possess the ability to train contractors in all aspects of the required role.
• Ability to manage multiple tasks.
• Demonstrates initiative and is self‑motivated.
• Hands‑on skill set required; ready to learn, absorb, and utilize information in a demanding environment.

Our Environment

• There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.
• You will regularly be near railings that are high off the ground.
• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
• At times you may be at a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
• Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.
• Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms.
• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. Where you may need to be able to stand, climb, balance, stoop, kneel, crouch, or crawl.
• Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end‑to‑end, AI‑powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next‑gen technology, high‑density storage and machine learning to solve today’s complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $22.60 – $31.21 however, base pay offered may vary depending on job‑related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.