Repair Supervisor

Exol; Wilmington (DE); On-site; USD 71,000 - 98,000; Full time

Job summary

Symbotic is seeking a Repair Supervisor to lead a team of 10–15 technicians/contractors in electro-mechanical repair within the Wilmington facility. You will schedule work, ensure safety, and maintain tools and processes to support high‑quality repairs of mobile robots and subassemblies.

The role requires a mechanical discipline degree or 7+ years in manufacturing, plus ERP experience (SAP/CMMS). Leadership, organization, and hands-on problem solving are essential for success.

Qualifications

• Degree from a vocational school/college within a mechanical discipline.
• Minimum of 7 years in a manufacturing environment.
• Experience with ERP applications such as SAP or CMMS preferred.

Responsibilities

• Leads production plan by scheduling and assigning personnel, accomplishing work results, establishing priorities, monitoring progress, revising schedules, resolving problems, and reporting results of the processing flow on shift production summaries.
• Maintain compliance with the current schedule.
• Maintains safe and clean working environment by complying and setting procedures, rules, and regulations.
• Strong technical knowledge of all aspects of electro-mechanical assembly.
• Supervise a group of employees/contractor, 10 to 15 members.
• Ensure team follows all company policies and procedure.
• Maintain stock of all tools and consumables in good working order.
• Document employee’s performance, training, and attendance.
• Demonstrate good time management and organization skills.
• Through understanding of safety and best practices in a manufacturing environment.

Skills

Mechanical knowledge

Team leadership

ERP software

Robotics experience

Problem solving

Safety compliance

Physical endurance

Documentation

Multi-tasking

Education

Mechanical discipline degree or 7+ years manufacturing

Tools

SAP

CMMS

Job description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

Symbotic is looking for people who thrive in fast-paced, solutions-oriented, and creative environments. The primary responsibility of the Repair Supervisor is to supervise a group of employees/contractors in all duties required of a repair technician and provide feedback to management any discrepancies in material or process that affect the quality of the robotic vehicle or the efficiency of the repair process.

What we do

The Repair Operations team is part of the Service Center of Excellence which is responsible for service, repair, testing, evaluation, and field support. They manage repairs of mobile robots and electromechanical subassemblies in the Symbotic Wilmington location. They primarily focus on supporting repair and related spare parts material needs to support customer service requirements. The Repair Operations team collaborates closely with other departments to support repair needs and to continuously improve quality and reliability of the products.

What you’ll do

• Leads production plan by scheduling and assigning personnel, accomplishing work results, establishing priorities, monitoring progress, revising schedules, resolving problems, and reporting results of the processing flow on shift production summaries.
• Maintain compliance with the current schedule.
• Maintains safe and clean working environment by complying and setting procedures, rules, and regulations.
• Strong technical knowledge of all aspects of electro-mechanical assembly.
• Supervise a group of employees/contractor, 10 to 15 members.
• Ensure team follows all company policies and procedure.
• Maintain stock of all tools and consumables in good working order.
• Document employee’s performance, training, and attendance.
• Demonstrate good time management and organization skills.
• Through understanding of safety and best practices in a manufacturing environment.

What you’ll need

• Degree from a vocational school/college within a mechanical discipline or minimum of 7 years in a manufacturing environment.
• Minimum of 5 years of previous experience in the Machine Shop or Manufacturing Assembly Environment.
• Computer knowledge using Microsoft Windows & Microsoft Word & Excel.
• Experience with ERP applications such as SAP or Computerized Maintenance Management System (CMMS) preferred.
• Experience in Robotic environment preferred.
• Previous leadership preferred.
• Initiative-taking and highly organized.
• Able to lift 60 pounds and can stand for extended periods of time.
• Possess an understanding of diverse types of mechanical and/or electrical test equipment.
• Ability to manage multiple tasks.
• Demonstrates initiative and is self-motivated.
• Hands-on skill set required; ready to learn, absorb, and utilize information in a demanding environment.

Our Environment

• There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.
• You will regularly be near railings that are high off the ground.
• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
• AT times you may be at a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
• Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.
• Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms.
• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. Where you may need to be able to stand, climb, balance, stoop, kneel, crouch, or crawl.
• Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today’s complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $71,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.