Repair Technician II

eTeam; Salt Lake City (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Repair Technician II to join their team in Salt Lake City. This role involves performing critical repairs and refurbishments on medical devices while ensuring compliance with quality standards. The ideal candidate will possess strong analytical and problem-solving skills, along with a commitment to teamwork and quality results. This position offers the opportunity to work in a dynamic environment, contributing to essential healthcare solutions. If you're ready to make a difference in the medical field, this is the perfect opportunity for you.

Qualifications

• 1-3 years of industry experience in service repair or related environment.
• Ability to edit written process documentation as necessary.

Responsibilities

• Perform routine and complex work related to repair and refurbishment of medical devices.
• Troubleshoot and analyze customer device returns to identify root causes.

Skills

cGMP Compliance

Analytical Thinking

Problem-Solving Skills

Teamwork Skills

Communication Skills

Education

High School Diploma or GED

A.S. Degree in Technical Discipline

Tools

Oracle Device Tracking System

Job description

1 week ago Be among the first 25 applicants

Job Title: Repair Technician II
Location: Salt Lake City, UT 84123
Duration: 12 Months
Pay Range: $25.00 to $27.00

Position Summary
This position will need to understand and demonstrate the ability to perform activities necessary for Infusion Pump Service operations, including repair, refurbishment, out of box failures analysis and complaint investigations. In addition, this position may be responsible for training new employees on key aspects of the Service process, including PCI (Product Complaint Investigation) analysis, device history investigation, and true root cause analysis to component level if required.

Also responsible for documenting the required aspects of Infusion Pump PCI, repair, refurbishment, rework, and labor and material tracking jobs. This person must be proficient with the device tracking system (Oracle) so that the complaints are addressed, and all results are technically accurate and include required elements ensuring that the analysis/repair activity is properly recorded.

Essential Duties & Responsibilities
• Will perform routine and complex work related to the repair, rework, refurbishment or upgrades of medical devices.
• Troubleshoot and analyze customer device returns to problem solve root cause issues.
• Comply with all the requirements in the Quality and Operational procedures in their area of responsibility to meet the requirements of all applicable Quality System Regulations (i.e. cGMP compliance).
• Perform Level 0 and Level 1 PCI investigations on a regular basis, working as necessary with Senior Technicians, QA, Customer Service and Global Complaint Management teams as necessary.
• Assist with notebook/engineering studies, out of box failures analysis and yield improvement activity.
• May perform troubleshooting and repair of devices onsite at customer locations.
• Work with Manager and QA to identify and resolve process and/or product non-conformities.
• Assist Senior Technicians or Engineering with On-the-Job training activities as required.
• Clean the assigned work area on daily basis to maintain clean work environment.
• Work on special projects as they arise.

Knowledge, Skills & Qualifications
• Demonstrate initiative and good teamwork skills
• Proficient with cGMP, process, and product knowledge
• Good verbal and written communication skills
• Ability to edit written process documentation as necessary
• Proven analytical thinking and problem-solving skills
• Quality and results oriented

Education and Experience
• High School diploma or GED equivalent
• A.S. degree in a technical discipline preferred, or equivalent experience
• 1-3 yrs of industry experience in a high-tech manufacturing, service repair or related environment.

Minimum Qualifications
• Must be at least 18 years of age

Travel Requirements
• Typically requires travel less than 25% of the time

Physical Requirements and Work Environment
• Job duties are performed in a service repair hub environment.
• Must have high level of hand-eye coordination and manual dexterity to work with electro-mechanical medical devices
• Must be able to lift 30-40 lbs.
ET_PB01

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Engineering and Information Technology

• Industries

  Hospitals and Health Care

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