Repair Technician

Velocity; Swanton Township (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Velocity is hiring a Repair Technician in Swanton, OH to diagnose, troubleshoot and repair dye sublimation printers and related equipment. The role requires attention to quality and reliability, with documented maintenance and cross-training opportunities.

The position is a bench repair role, Monday to Friday 8:00am-4:30pm EST, with a focus on meeting daily production goals and supporting customer support. HS Diploma required; Windows and MS Office skills helpful for daily tasks.

Qualifications

• Intermediate level of electronic and mechanical skills.
• Ability to interpret technical documentation.
• Clear and concise note taking ability.

Responsibilities

• Diagnose and repair dye sublimation printers and related equipment with quality and efficiency.
• Keep reliable documentation of maintenance performed on devices.
• Troubleshoot devices down to sub-assembly level.
• Meet daily, weekly, and monthly production goals.
• Provide technical assistance to customer support.

Skills

Electronic skills

Mechanical skills

Problem solving

multitask

Education

HS Diploma

Tools

Windows

Job description

Our customers count on us to help them drive their business, and that drives us to constantly challenge ourselves to achieve more. We take on new opportunities, learn fast, and keep growing. But we do it together, as a team. If you’re ready to be part of an exciting team in a high-growth environment, join us!

Our values

Customer obsessed

We obsess over our customers by providing them with outstanding support, products, and solutions that deliver superior value. We do this by listening to our customers' needs, building long-lasting relationships, and responding with innovative solutions.

We win together as one team. We help each other succeed by fostering an environment that produces positivity, respect, and creativity.

Do the right thing

We act ethically and with integrity—no exceptions. We keep our promises and do the right things for our team members, customers, and community.

Let’s go!

Fast and nimble, we go all out to reach our goals as quickly as possible. We constantly challenge ourselves to achieve more. We keep moving forward for our team members, customers and community.

Location Hubs

Find your place at Velocity

OH

MO

NC

Charlotte, North Carolina

TX

Why you’ll love working here

We are an energetic bunch — eager to succeed and have lots of company pride

As a growing managed solutions company, every team member has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do and who we do it for. To achieve our goals, we foster a collaborative work environment where we prioritize strengthening relationships with both our customers and team members.

Competitive benefits package

We know the strength of our company depends upon our high-performing, diverse team. That’s why we offer a comprehensive rewards package of competitive pay and benefits that allows us to take care of our team members and support their health and wellbeing in and outside the workplace.

Healthy and happy

At Velocity, we provide employees with the resources they need to take care of themselves and their families. As an employee, you will receive big-company style comprehensive benefits (medical, dental, vision, and more) with a startup spirit.

Investing in our people

From the first day, you are a valued member of the team and are rewarded as such. Employees qualify for all we offer, such as PTO and paid holidays, 401k with company match and immediate vesting, company-provided life insurance, short and long-term disability coverage, employee assistance programs, and more!

We're flexible

We know you give Velocity 100% and believe other aspects of your life deserve the same. We offer flexible working conditions to ensure you’re able to provide your best to all the demands, loved ones, and passions in your life.

Opportunities for growth

We grow and change fast—and help our employees grow with us by offering ongoing learning opportunities and encouraging movement around the company to enhance skill sets and company knowledge. Velocity loves to promote from within and further develop our talented workforce.

We operate as one team-check your egos at the door!

Reliance on trust and mutual respect is the only way we will ever reach our shared goals—we operate as One Team! Our commitment to you is: to always be open about where we stand as a company and your role in it.

Let’s go! Live a little

Our bold and supportive team fosters an environment where work doesn’t always feel like work. Our relationships are genuine and cultivated through a culture that encourages everyone to bring their whole self to work each day. We take our work seriously, but not ourselves.

Starting a new career is a big decision, and the interview process can be intimidating. At Velocity, we’ll be with you every step of the way to help you succeed. We’ve designed our recruiting process to be straight-forward and transparent, allowing you to come in confident and ready to impress.

OUR CulturE

Empowering Every Voice.

In the fast-moving world of connectivity, we recognize that the strongest solutions are built by a wide range of voices, ideas, and experiences. At our company, we strive to create a workplace where every team member feels respected, supported, and empowered to contribute. By embracing different viewpoints and ensuring fair access to growth and opportunity, we aim to build not just cutting-edge technology, but a culture where everyone can thrive. Our commitment to these values helps us better serve our customers and foster a positive culture for our team members.

Velocity cares

It’s more than just words for Velocity, it’s about action and getting involved

At Velocity, our business is keeping organizations connected internally and to their customers. We also attempt to make connections within our community. Whether it’s a local event sponsorship, employee-driven food bank, or donation of IT equipment and services, Velocity upholds its promise to do right by our team members, customers, and community.

Open Positions

Location: Swanton, OH

Job Id:2307

# of Openings:1

Velocity is seeking to hire a Repair Technician. TheRepair Techniciananalyzes, troubleshoots, and repairs dye sublimation printers and related equipment; as well as documents all activities performed while maintaining these devices. A high degree of personal responsibility and commitment to quality and excellence is required for the position. Shift: M-F 8:00am-4:30pm EST.

This is a bench repair technician role.

Primary Duties and Responsibilities:

• Diagnose and repair dye sublimation printers and related equipment with a high degree of quality, efficiency, and consistency.
• Keep reliable documentation and records of maintenance performed on devices.
• Troubleshoot devices down to sub-assembly level.
• Meet daily, weekly, and monthly production goals.
• Follow and be an active participant in an accurate inventory control program.
• Provide technical assistance to customer support.
• Keep workstation and area clean and organized.
• Able to be cross-trained and flexible in regard to responsibilities and competencies.

Knowledge, Skills, and Abilities:

• Intermediate level of electronic and mechanical skills.
• Functional ability to use tools and calibration instruments.
• Ability to interpret technical documentation.
• Working knowledge of Windows, Microsoft Office, and other basic software.
• Clear and concise note taking ability.
• Ability to contribute to the team while completing individual tasks.
• Ability to multitask.
• Possess independent work skills and ability to work under deadlines.
• Critical thinking skills to assist in problem solving.
• Flexible in daily duties to contribute to the Company’s overall goals.
• Ability to maintain a good working relationship with fellow co-workers.

Qualifications, Experience, and Education:

Required:

• HS Diploma