Repair Technician

Stryker; Kalamazoo (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

401(k) plan

ESPP

Life insurance

Short-term disability

Wellbeing program

Tobacco cessation

Job summary

Stryker in Kalamazoo, MI is seeking a Repair Technician to perform in-house servicing and repair of company products. The role involves testing, repairing, and shipping products, diagnosing failures, calibrating repaired units, and maintaining documentation to exceed productivity goals.

The ideal candidate will have up to 1 year of relevant experience, a High School Diploma or GED, and familiarity with SAP and Microsoft Office. Shift is 1st, with overtime based on business needs.

Qualifications

• Capable of exerting up to 50 pounds occasionally and up to 20 pounds constantly.
• Ability to work flexible hours as needed to support business needs.
• High School Diploma or GED required.
• One year of relevant work experience preferred.
• Repairing machinery, consoles, equipment experience is a plus.
• Experience using SAP and Microsoft Office (Excel, Word) preferred.

Responsibilities

• Receive, test, repair, and ship products ensuring quality and proper procedures.
• Diagnose mechanical, hardware, software and systems failures per established procedures.
• Perform maintenance, testing, and calibration of repaired products.
• Resolve issues independently and update the support team as required.
• Prepare reports analyzing product failure trends and serviceability issues.
• Assist others by offering advice and solutions to issues.
• Work from engineering drawings or follow documented instructions.
• Perform shipping tasks and coach peers on international repair.

Skills

Physical strength

Flexible hours

Reading drawings

SAP

Microsoft Office

Education

High School Diploma or GED

Tools

SAP

Microsoft Office

Job description

What You Will Do

As a Repair Technician, you will perform in-house servicing and repair of company products.

• Receive, test, repair, and ship various products using considerable independent judgement to ensure quality, correctness, and proper procedures are used
• Diagnoses mechanical, hardware, software and systems failures using established procedures
• Perform maintenance, testing and calibration of repaired products
• Resolve issues independently and update the support team as required
• Prepares reports for analysis of product failure trends and service ability issues
• Assist others in resolving their issues, offers advice and possible solutions to them
• Work from engineering drawings and/or follow documented instructions
• Perform shipping tasks and coach peers associated with international repair
• Comply with documentation procedures, maintain an orderly, compliant workstation, understand and use material flow processes accurately, and exceed productivity and/or service level goals

Schedule

• 1st Shift, Mon - Fri, 6am - 2:30pm
• Overtime based on business needs

What You Will Do

As a Repair Technician, you will perform in-house servicing and repair of company products.

• Receive, test, repair, and ship various products using considerable independent judgement to ensure quality, correctness, and proper procedures are used
• Diagnoses mechanical, hardware, software and systems failures using established procedures
• Perform maintenance, testing and calibration of repaired products
• Resolve issues independently and update the support team as required
• Prepares reports for analysis of product failure trends and service ability issues
• Assist others in resolving their issues, offers advice and possible solutions to them
• Work from engineering drawings and/or follow documented instructions
• Perform shipping tasks and coach peers associated with international repair
• Comply with documentation procedures, maintain an orderly, compliant workstation, understand and use material flow processes accurately, and exceed productivity and/or service level goals

What You Need

Required:

• Capable of exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly
• Ability to work flexible hours, as needed to support the business needs

Preferred:

• High School Diploma or GED
• One (1) year relevant work experience
• Repairing machinery, consoles, equipment
• Experience in SAP, Microsoft Office (Excel, Word)

$20.08 - $25.28 USD Hourly

Health benefits include:

• Medical and prescription drug insurance
• dental insurance
• vision insurance
• critical illness insurance
• accident insurance
• hospital indemnity insurance
• personalized healthcare support
• wellbeing program
• tobacco cessation program

Financial benefits include:

• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• 401(k) plan
• Employee Stock Purchase Plan (ESPP)
• basic life and AD&D insurance
• short-term disability insurance

Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.