Repair Support Associate

LION TotalCare, Inc.; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Vision Care Benefits

Life & Disability Insurance

401K Plan

Education Reimbursement Program

Company Events and More

Job summary

LION TotalCare, Inc. in Bronx, NY seeks a Repair Support Associate to prepare firefighter PPE garments for repair, opening seams and removing damaged components so gear is ready for Sewing Machine Operators.

You will help ensure high-quality repairs, maintain a clean work area, and communicate with teammates to support efficient production. Hours are Mon-Fri 7:00 am–3:30 pm with potential overtime; starting rate $18–$21 per hour.

Qualifications

• Basic understanding of garment construction or alterations experience.
• Strong hand-eye coordination and strong attention to details.
• Must be able to follow instructions consistently with minimum supervision.
• Positive attitude and demonstrated ability to work well with a team.
• Organized, self-motivated, and able to meet productivity goals.

Responsibilities

• Prepare garments for repair by opening seams using approved tools and methods.
• Remove damaged components such as trim, patches, or reinforcements.
• Accurately label, organize, and stage items for next steps in the repair workflow.
• Follow repair notes and instructions.
• Maintain a clean and organized work area.
• Communicate effectively with team members.
• Assist with other production tasks as assigned.

Skills

Hand-eye coordination

Attention to detail

Team player

Follow instructions

Education

Garment construction basics

Job description

Looking for a job with a purpose? Want to make a real difference in the world?

LION TotalCare is the leader in Firefighter PPE cleaning and repair maintenance. Our NFPA-certified services help enhance firefighter safety and save Fire Departments money by extending the life of their PPE.

Join us to help protect our FDNY Firefighters!

Benefits of Working with Us!

• Vision Care Benefits
• Life & Disability Insurance
• 401K Plan
• Education Reimbursement Program
• Company Events and More!

LION is an international company that operates in three markets: the emergency services, military and civilian agency uniforms, and personal equipment markets. LION serves a global customer base of fire departments, military installations, institutions, corporate organizations, and training companies from multiple offices around the world.

As the Repair Support Associate, you will play a critical role in preparing firefighter PPE garments for repair. This position is responsible for opening seams, removing damaged components, and readying gear for Sewing Machine Operators to complete high-quality repairs. You can help save lives.

Location: 703 East 134st, Bronx, NY, 10454

Hours: Monday to Friday 7:00 am - 3:30 pm. Must be flexible and willing to work overtime when needed to meet client needs.

Reports to: TotalCare Center Manager

Starting Rate: $18 - $21 per hour

ESSENTIAL FUNCTIONS:

• Prepare garments for repair by opening seams using approved tools and methods.
• Remove damaged components such as trim, patches, or reinforcements.
• Accurately label, organize, and stage items for next steps in the repair workflow.
• Follow repair notes and instructions.
• Maintain a clean and organized work area.
• Communicate effectively with team members.
• Assist with other production tasks as assigned.

EDUCATION & EXPERIENCE QUALIFICATIONS:

• Basic understanding of garment construction or experience with alterations considered a huge asset.
• Strong hand-eye coordination and strong attention to details.
• Must be able to follow instructions consistently with minimum supervision.
• Positive attitude and demonstrated ability to work well with a team.
• Organized, self-motivated, and able to meet productivity goals.
• Ability to work in a fast-paced environment.
• Follow all company policies and safety guidelines.

PHYSICAL REQUIREMENTS:

• Standing, sitting, walking, bending as needed.
• Using proper lifting technique may be required to lift objects up to 30 lbs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.