Repair Supervisor – Commodity Repair Operations

ManpowerGroup; El Paso (TX); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

ManpowerGroup is seeking a Repair Supervisor – Commodity Repair Operations to lead daily commodity repair operations (motherboards, DIMMs, HDDs/SSDs) and manage WIP and TAT in a high-tech electronics repair environment.

The role requires strong leadership, attention to detail, and proactive problem solving. Based in El Paso, TX, you will ensure IPC standards, drive failure analysis, and maintain complete traceability while mentoring technicians.

Qualifications

• Bachelor’s degree or equivalent in electronics, mechanical, or systems.
• 3–5 years in electronics repair/rework operations; 1–2 years supervising repair technicians.
• Board-level (L5/L6) repair experience required.
• Component-level diagnosis and rework on server motherboards (BGA/SMT rework, IPC standards) and ESD control.
• Experience managing repair WIP and turnaround time against dock-to-stock/return-to-test targets.

Responsabilités

• Lead daily commodity repair operations (motherboards, DIMMs, HDDs/SSDs) in the repair cage.
• Manage repair WIP, aging control, and turnaround time against targets; prioritize by material criticality.
• Own workmanship quality: IPC standards compliance, AOI interpretation, rework verification, and escape prevention.
• Drive failure analysis: Pareto by defect code, No Trouble Found rate management, root cause feedback to Test and suppliers.
• Maintain full traceability: defect coding, repair history logging, part-level serial tracking, quarantine/MRB handling, and scrap control.

Connaissances

Leadership

WIP management

AOI interpretation

Root cause analysis

Traceability

ESD control

IPC soldering standards

Formation

Bachelor's degree in Electronics, Mechanical, Systems

Outils

BGA/SMT rework

IPC-A-610

JTAG debugging

Description du poste

Our client, a leading organization in the electronics repair industry, is seeking a Repair Supervisor – Commodity Repair Operations to join their team. As a Repair Supervisor – Commodity Repair Operations, you will be part of the Repair Department supporting the server repair operations team. The ideal candidate will have strong leadership skills, attention to detail, and a proactive approach to problem-solving which will align successfully in the organization.

Job Title: Repair Supervisor – Commodity Repair Operations

Location: El Paso, Texas

Pay Range: $80,000 - $10,000

What's the Job?

• Lead daily commodity repair operations (motherboards, DIMMs, HDDs/SSDs) in the repair cage.

• Manage repair WIP, aging control, and turnaround time (TAT) against return-to-test targets; prioritize by material criticality and rack-down status.

• Own workmanship quality: IPC standards compliance, AOI results interpretation, rework verification, and escape prevention.

• Drive failure analysis: Pareto by defect code, NTF (No Trouble Found) rate management, and root cause feedback to Test and suppliers.

• Maintain full traceability: defect coding, repair history logging, part-level serial tracking, quarantine/MRB handling, and scrap control/certification.

What's Needed?

• Bachelor's degree in Electronics, Mechanical, Systems, or a related field.

• 3–5 years in electronics repair/rework operations, with at least 1–2 years supervising repair technicians.

• Board-level (L5/L6) repair experience — required.

• Experience with component-level diagnosis and rework on server motherboards: BGA/SMT rework, soldering standards (IPC-A-610 / IPC-7711/7721), and ESD control program ownership.

• Experience managing repair WIP and turnaround time (TAT) against dock-to-stock or return-to-test targets.

What's in it for me?

• Opportunity to lead critical repair operations in a dynamic environment.

• Engage in continuous improvement and Kaizen initiatives.

• Work with a diverse and inclusive team committed to excellence.

• Gain valuable experience in high-tech electronics repair and failure analysis.

• Competitive salary with room for growth and development.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.